Certification
Certification: Build AI Agents from Scratch in Copilot Studio
Show the world you have AI skills—this certification guides you through building intelligent agents from the ground up in Copilot Studio, giving you practical expertise to stand out and advance your career in the evolving tech landscape.

The exam
Take the certification exam
Multiple-choice questions about the course. Pass with 70% or more and your certificate is issued at once, with a public page and an "Add to LinkedIn" button.
What the exam covers
2 questions from each of the 14 chapters of the course
20 multiple-choice questions, drawn fresh for every attempt. Pass with 70% or more.
- 01Introduction1:54
- 02Build the Copilot agent3:42
- 03Copilot knowledge4:12
- 04Test knowledge and system topics4:11
- 05Creating new topics2:51
- 06Multiple choice, variables, conditions2:21
- 07Entities2:58
- 08Adaptive cards1:18
- 09Use Copilot to create code1:33
- 10Topic management3:51
- 11Multiple-choice adaptive card2:11
- 12Create an email flow2:50
- 13Create an action and test2:14
- 14Publish the agent1:07
The Certification: Build AI Agents from Scratch in Copilot Studio is designed to help you master the essential skills needed to create intelligent AI agents tailored for business needs. You'll gain valuable abilities such as improved productivity, adaptability, and a competitive advantage by learning hands-on techniques in Copilot Studio. Enroll today to future-proof your career and unlock new opportunities in AI-driven customer service.
This certification covers the following topics:
- Initiating an Agent with AI Assistance
- Adding Knowledge Sources
- Customizing Greetings and Conversation Flow (Topics)
- Building Custom Topics for Pizza Ordering
- Utilizing Entities for Data Extraction
- Leveraging Adaptive Cards for Structured Input
- Order Confirmation and Error Handling
- Integrating with Power Automate for Order Processing (Email Notification)
- Publishing the Co-pilot Agent
- How do "knowledge" and custom "topics" work together to create a comprehensive conversational experience?
- How are complex interactions, such as taking a full pizza order with different bases, cheeses, toppings, and sizes, handled by a co-pilot agent?
- How does integration with Microsoft services like Power Automate enhance the capabilities of the AI agent?
- How can businesses measure the success of an AI agent?
Jobs this certification suits
Our AI checked this certification against 500 jobs; these get the most out of it. Each job links to its learning path.