EliseAI and Brivo Partner to Offer Secure, AI-Guided Self-Tours for Multifamily Communities

EliseAI and Brivo Team Up to Enable Secure, AI-Driven Self-Tours for Multifamily Communities

EliseAI, a leader in AI automation and CRM for property management, has partnered with Brivo, a pioneer in cloud-based physical security. This integration enhances EliseAI’s AI-Guided Tour solution by allowing verified prospects to securely access common areas and individual units with a single web app.

Thanks to Brivo’s cloud-based Security Suite, which supports a variety of wireless smart locks, property owners can now offer on-demand self-tours without needing additional staff. This opens up the opportunity to extend self-tour capabilities across thousands of multifamily communities nationwide.

How the Integration Works

EliseAI connects with Brivo on two key levels: access to common areas like lobbies and amenities, and secure entry to individual apartments through Brivo’s Smart Home ecosystem. Prospects simply tap within EliseAI’s web app during their scheduled tour, triggering an API call that unlocks the appropriate door instantly.

This seamless process allows prospects to move smoothly from the building entrance to the unit itself, creating a fully automated and secure touring experience. Property operators benefit from a scalable solution that increases leasing conversions and frees onsite teams to focus on resident satisfaction.

Industry Impact and User Benefits

• Increased Tour Volume: Summit Management now schedules nearly 2,000 tours monthly, with 37% occurring outside regular business hours.
• Efficiency Gains: AI-guided tours have boosted self-guided visits by 20 times, reducing the workload for onsite leasing teams.
• Enhanced Security: Brivo’s platform, trusted by over 20 million users, ensures that access is tightly controlled and monitored.

Lee Miller, Vice President of Multifamily Sales at Brivo, emphasizes the simplicity and effectiveness of this solution: “Self-guided tours represent a major step in leasing innovation. Our platform supports an effortless user experience while maintaining the highest security standards.”

About EliseAI

EliseAI offers a conversational AI platform built specifically for the housing industry. Since 2017, it has automated millions of leasing and resident interactions across multiple channels including text, email, voice, and web chat. Property managers rely on EliseAI for lead screening, tour scheduling, resident support, work order management, and renewals, all aimed at improving occupancy and lowering costs.

Learn more about EliseAI at www.EliseAI.com.

About Brivo

Brivo is a global leader in cloud-based physical security, offering a unified platform that combines access control, video intelligence, visitor management, and electronic locking systems. With over 20 years of experience and more than 20 million users worldwide, Brivo provides scalable security solutions suited for modern properties.

Find out more at www.brivo.com.