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Mews survey finds travelers prefer AI for hotel rate tracking

A survey of 3,250 travelers found they prefer AI tools for tracking hotel prices and translating languages over automated itinerary planning.

1 min read
Customer supportHospitality and eventsMarketingSales

A recent survey of 3,250 travelers indicates a clear preference for artificial intelligence tools that handle hotel rate tracking and language translation. The findings show stronger demand for these practical functions than for automated itinerary building.

For professionals in hospitality, customer support, marketing, and sales, the data suggests a focused opportunity. Travelers want assistance with monitoring price changes and overcoming language barriers, but they prefer to stay in control of consequential decisions. The survey points toward prioritizing tools that deliver specific, actionable information without taking over the planning process entirely.

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