Pega Secures FedRAMP High Status to Deliver Advanced Generative AI Solutions for US Federal Agencies
Pegasystems has earned FedRAMP High authorization for its generative AI solutions, enabling secure deployment in federal agencies. This certification supports efficient, compliant AI use for sensitive government workloads.
Pega Earns FedRAMP High Authorization for Generative AI Solutions in Federal Government
Pegasystems Inc. has secured the FedRAMP® High Authority to Operate (ATO) status for its generative AI solution suite, expanding the security certification it initially received earlier this year. This upgrade enables federal agencies to deploy Pega’s AI-powered tools within the Pega Cloud® for Government environment while meeting rigorous U.S. government security and compliance requirements.
This authorization is significant for government agencies seeking to increase operational efficiency and improve constituent services. With heightened scrutiny on resource optimization across federal departments, Pega’s enterprise-grade generative AI offerings are now verified as secure and compliant for sensitive government workloads.
Generative AI Solutions Available to Federal Agencies
The FedRAMP High ATO covers a range of Pega’s AI-driven capabilities designed to streamline government workflows and enhance user experiences:
- Pega Coach™: AI agents that provide real-time, contextual guidance to help users reach the best outcomes.
- Pega Knowledge Buddy™: AI-powered assistants that quickly answer questions by synthesizing information from dispersed internal knowledge bases.
- Pega Automate™: Automation agents that handle repetitive tasks such as document analysis and research summarization.
- Pega Developer Agents: Tools that speed up and automate application deployment, testing, and other development activities.
These tools are hosted within Pega Cloud for Government, which leverages a microservices architecture and Kubernetes container orchestration. This design enhances scalability, allowing agencies to efficiently manage peak workloads and deploy updates swiftly.
Security and Compliance at the Core
The FedRAMP assessment involved a thorough evaluation of Pega Cloud for Government against hundreds of security controls addressing risk management and vulnerability concerns. Achieving FedRAMP High ATO status confirms that Pega’s cloud platform and AI solutions meet stringent federal standards for protecting high-impact data and mitigating cloud-related risks.
Pega Cloud for Government operates on AWS GovCloud, providing hardened security measures appropriate for highly sensitive federal workloads. This combination supports agencies in modernizing their applications while maintaining compliance with required government regulations.
Supporting Government Efficiency
Jen Pratt, General Manager for North America Government at Pega, highlighted the importance of this milestone: “Our federal clients face growing pressure to increase efficiency across their operations. This FedRAMP High authorization allows us to extend our proven generative AI capabilities, trusted by leading commercial organizations, to the public sector. It enables agencies to accelerate outcomes and deliver enhanced experiences to constituents while controlling costs.”
Additional Resources
About Pega Cloud for Government
Pega Cloud for Government offers workflow automation, secure cloud environments, and operational support tailored for large government agencies. It connects disparate data and systems to simplify complex operations and improve service delivery. Powered by AWS GovCloud, the platform supports agencies’ needs for compliance, scalability, and secure cloud hosting.
About Pegasystems
Pegasystems, known as The Enterprise Transformation Company™, provides AI decisioning and workflow automation solutions. Since 1983, Pega has enabled organizations to personalize engagement, automate services, and streamline operations through a scalable, flexible platform. For more information, visit www.pega.com.
