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ThinkAndor® AI Software Revolutionizes Virtual Nursing at Sentara Health, Delivering Significant ROI and Enhanced Patient Care
Sentara Health scales Andor Health’s ThinkAndor® AI platform, boosting virtual nursing ROI and saving nurses time for direct patient care. Enhanced workflows improve outcomes.

ThinkAndor® AI Software Infrastructure Boosts Virtual Nursing ROI at Sentara Health
Andor Health, a leader in AI-powered virtual care, is expanding its ThinkAndor® platform at Sentara Health, one of the largest not-for-profit integrated health systems in the U.S. With 34,000 employees, 12 hospitals, and a health plan serving over 1 million members, Sentara is scaling its use of ThinkAndor® Virtual Nursing after early success in 1,700 patient rooms.
ThinkAndor® uses AI-driven capabilities across five essential areas of virtual health:
- Digital Front Door
- Virtual Hospital
- Patient Monitoring
- Care Team Collaboration
- Transitions in Care
Sentara is implementing a unified virtual command center that consolidates all these AI-powered virtual health functions into a single interface. This integration helps optimize workflows and improve clinical outcomes.
Real Results: Time Saved, Care Enhanced
Early feedback from Sentara nurses is overwhelmingly positive, with 85% reporting that ThinkAndor® Virtual Nursing has made their jobs easier. By offloading administrative and monitoring tasks to virtual nursing teams, bedside nurses gain more time for direct patient care.
Jaime Carroll, Vice President of Clinical Support Services at Sentara Health, noted, “Since launching the virtual nursing program, we've provided over 1,360 hours of virtual care to our patients, which in turn allowed the bedside nurses an additional 1,360 hours to focus on what matters most — direct, face-to-face patient care.”
This additional patient-focused time has led to better patient satisfaction, improved documentation, enhanced discharge planning, and ultimately stronger patient outcomes.
Driving Operational Efficiency and Better Patient Care
Joshua G. Briscoe, MD, Chief Medical Officer of Andor Health, emphasized the value of ThinkAndor®: “ThinkAndor® delivers real, measurable ROI and empowers care teams by optimizing operational efficiency. With proven results, we are driving meaningful transformation in healthcare.”
Andor Health continues to innovate in virtual care technology, helping health systems reduce clinician burnout and accelerate time to treatment through AI-powered insights and streamlined communication.
For healthcare professionals interested in advanced AI applications in clinical care, ThinkAndor® represents a tangible step forward in combining technology with compassionate patient care.
About Andor Health
Andor Health focuses on generative AI-powered virtual care experiences that support healthcare providers with actionable insights and ambient monitoring. Their ThinkAndor® platform integrates data from electronic medical records, biometric devices, and other sources to deliver real-time intelligence to care teams.
By improving communication workflows, ThinkAndor® helps reduce clinician burnout and promotes better patient outcomes across the care continuum.
Learn more about AI in healthcare and related professional training at Complete AI Training.