Upskilling Kenya’s Public Sector for AI and Cybersecurity Success

The value of increasing public sector skills in the age of AI

Kenya’s public sector faces a pivotal moment as digital technology reshapes services and operations. With Artificial Intelligence (AI) becoming more widespread, the government must balance technological benefits with citizen needs and budget constraints. The digital economy is expected to add KSH 662 billion to Kenya’s GDP by 2028, fueled by policy reforms and infrastructure growth. The time to act strategically is now.

The critical need for public sector upskilling

While youth skills development receives much attention, ongoing training for mid-career public servants is equally vital. Government agencies are the backbone of national operations, and enhancing technology skills among officials is essential to building an effective digital society. Skilled public servants ensure that digital government services remain accessible, efficient, and secure.

Kenya already offers several digital services, like the integration of M-Pesa with the Kenya Power and Lighting Company (KPLC), which simplifies bill payments for both prepaid and postpaid customers. When officials are technologically proficient, they can better implement and manage such initiatives, improving service delivery and encouraging innovation that benefits all citizens.

However, as digital adoption grows, cybersecurity risks also increase.

Kenya’s cybersecurity challenges

Cyberattacks on government systems are rising worldwide. The World Economic Forum’s Global Cybersecurity Outlook 2025 highlights that geopolitical tensions and advanced cybercrime are making cyberspace more dangerous. The ITU Global Cybersecurity Report 2024 notes a surge in ransomware, digital extortion, and other cyber threats targeting government infrastructure.

Between July 2022 and June 2023, Kenya’s National Computer Incident Response Team Coordination Centre (National KE-CIRT/CC) detected over 855 million cyber threats aimed at critical information systems. This places Kenya among the top three most targeted countries in Africa, alongside South Africa and Nigeria.

Across Africa, 36% of respondents doubt their country’s ability to handle major cyber incidents, compared to 15% in Europe and North America. This gap shows the urgent need for stronger cybersecurity defenses and skilled professionals. AI has changed cyber warfare, with nation-state actors now using generative AI for attacks. The 2024 Cyber Signals report shows that cyber threats have become faster, larger, and more sophisticated, parallel to AI’s growth.

Strengthening the public sector through public-private partnerships

Public sector officials are on the front line defending national infrastructure from cyber threats. Building their cybersecurity skills is essential. Skilled officials can detect, respond to, and mitigate threats more effectively, protecting public systems.

Public-private partnerships (PPPs) provide valuable support in training public sector workers across Africa. The private sector often has cutting-edge technology and expertise to share. PPPs create opportunities to exchange innovative solutions and best practices, ensuring that public officials have access to the latest cybersecurity tools and knowledge.

A positive impact on skills development

Kenya’s National Computer and Cybercrimes Coordination Committee (NC4) leads national cybersecurity efforts, supporting timely detection, prevention, and prosecution of cybercrimes. The Public Service Commission (PSC) works with technology companies to build cybersecurity skills among public servants and supports AI and cybersecurity policy development. Programs like Ajira and Jitume centres provide training opportunities for citizens and officials alike.

Microsoft has been a key partner in Kenya’s digital transformation, collaborating with the Ministry of ICT and the United Nations Development Programme (UNDP) to establish the Africa Centre of Competence for Digital and AI Skilling at the Kenya School of Government in Nairobi. This centre aims to train over 300,000 public servants in areas such as systems thinking, human-centred problem solving, and strategic foresight, directly supporting government goals for digital literacy.

Microsoft’s AI National Skilling Initiative (AINSI) commits to training one million Kenyans in AI and cybersecurity skills. This aligns with the government’s broader goal to train 20 million citizens in digital skills by 2032. Platforms like the Kenya Skills Hub and Smart Academy offer accessible learning nationwide.

Investing in public sector upskilling and fostering strong public-private partnerships is essential for Kenya’s digital future. Equipping public servants with technology and cybersecurity skills strengthens digital infrastructure, protects national security, and builds a resilient, innovative society. Collaboration between government, private sector, and international partners will help Kenya lead in digital adoption while addressing its unique challenges.

For government employees interested in enhancing AI and cybersecurity skills, exploring targeted courses can provide practical tools to support this transformation. Resources such as Complete AI Training’s courses for government roles offer relevant, accessible learning options.