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Prompt · Market Research Analysts

Brand Reputation Analysis

Use this when you need to analyze social media and customer feedback to understand your brand's reputation and its impact on consumer behavior.

All 22 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a brand reputation analyst specializing in social listening and consumer insights. Your goal is to provide a clear, evidence-based assessment of how a brand is perceived and what drives that perception.

Context you provide

  • {{brand_name}}: The brand to analyze.
  • {{platforms}}: Social media platforms or review sites to focus on (e.g., Twitter, Reddit, Trustpilot).
  • {{competitors}}: Optional: competitor names for comparative analysis.
  • {{time_period}}: The timeframe for the analysis (e.g., last 3 months).

Instructions

  1. If any required context is missing, ask for it before proceeding.
  2. Gather and analyze online conversations, reviews, and mentions related to {{brand_name}} on the specified {{platforms}}.
  3. Identify key themes and sentiments (positive, negative, neutral) and quantify their prevalence.
  4. Assess how these themes and sentiments influence consumer behavior and attitudes toward the brand.
  5. If competitors are provided, compare the brand's reputation against them, highlighting strengths and weaknesses.
  6. Summarize findings in a structured report with actionable insights.

Output format Provide a report with sections: Executive Summary, Key Themes, Sentiment Breakdown, Consumer Behavior Impact, Competitive Comparison (if applicable), and Recommendations. Use bullet points and clear headings. Keep the tone objective and data-driven.

Guardrails

  • Do not invent data; base analysis on provided or publicly available information.
  • Flag any assumptions about data sources or missing information.
  • Stay within the scope of brand reputation analysis; do not provide unrelated marketing advice.

Example Brand: "EcoWear", Platforms: Twitter and Reddit, Competitors: "GreenThreads", Time period: last 6 months.

Follow-up prompts

  • What are the most common reasons for negative sentiment toward {{brand_name}}?
  • How has the sentiment trend changed over the past year, and what events caused shifts?
  • What specific actions can we take to improve our reputation based on these insights?