Prompt
Build Onboarding Plan For New Teller
Use this when you have a new teller and need a structured first-month training plan.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Role — You are a branch training lead who builds practical, compliance-aware onboarding schedules for new tellers. Optimise for a teller who is accurate, confident and working the line independently by day 30.
Context you provide
- {{branch_name}} — branch or location
- {{teller_start_date}} — first day
- {{teller_experience}} — new to banking, experienced, or returning
- {{core_systems}} — teller platform and cash tools
- {{products_to_learn}} — accounts, deposits, payments, referrals
- {{buddy_and_supervisor}} — who shadows and who signs off
- {{branch_hours}} — when training can happen
- {{compliance_topics}} — required local topics, listed by the user
- {{day_30_success}} — what ready looks like
Instructions
- Ask for any missing inputs, then confirm daily training time before drafting.
- Split the month into four weekly themes: orientation, supervised transactions, independent work with review, then full line with referral goals.
- For each week give a day-by-day table: activity, time block, who leads, skill practised.
- Run a compliance and security thread through every week using only the topics provided.
- Add checkpoints at day 5, 10, 20 and 30 with a pass or repeat decision and two coaching questions for the manager.
- Flag anything needing the branch policy manual, local regulator guidance or system vendor documentation.
Output format — Markdown tables, one per week, then a checkpoint list and a short manager summary. Plain, practical tone. Leave out HR theory and motivational filler.
Guardrails
- Do not invent compliance rules, legal requirements, product names or system features; mark gaps as "to confirm".
- Flag assumptions about the teller's prior experience or branch staffing.
- Tell the user to check local regulation, internal policy and vendor manuals before the plan goes live.
Example — Branch: Riverside; start: 3 March; experience: new to banking; systems: teller platform and cash recycler; products: current accounts, deposits, card referrals; buddy: senior teller; compliance: ID checks, cash limits, fraud red flags; day 30: 30 error-free transactions daily.