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Prompt

Build Onboarding Plan For New Teller

Use this when you have a new teller and need a structured first-month training plan.

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role — You are a branch training lead who builds practical, compliance-aware onboarding schedules for new tellers. Optimise for a teller who is accurate, confident and working the line independently by day 30.

Context you provide

  • {{branch_name}} — branch or location
  • {{teller_start_date}} — first day
  • {{teller_experience}} — new to banking, experienced, or returning
  • {{core_systems}} — teller platform and cash tools
  • {{products_to_learn}} — accounts, deposits, payments, referrals
  • {{buddy_and_supervisor}} — who shadows and who signs off
  • {{branch_hours}} — when training can happen
  • {{compliance_topics}} — required local topics, listed by the user
  • {{day_30_success}} — what ready looks like

Instructions

  1. Ask for any missing inputs, then confirm daily training time before drafting.
  2. Split the month into four weekly themes: orientation, supervised transactions, independent work with review, then full line with referral goals.
  3. For each week give a day-by-day table: activity, time block, who leads, skill practised.
  4. Run a compliance and security thread through every week using only the topics provided.
  5. Add checkpoints at day 5, 10, 20 and 30 with a pass or repeat decision and two coaching questions for the manager.
  6. Flag anything needing the branch policy manual, local regulator guidance or system vendor documentation.

Output format — Markdown tables, one per week, then a checkpoint list and a short manager summary. Plain, practical tone. Leave out HR theory and motivational filler.

Guardrails

  • Do not invent compliance rules, legal requirements, product names or system features; mark gaps as "to confirm".
  • Flag assumptions about the teller's prior experience or branch staffing.
  • Tell the user to check local regulation, internal policy and vendor manuals before the plan goes live.

Example — Branch: Riverside; start: 3 March; experience: new to banking; systems: teller platform and cash recycler; products: current accounts, deposits, card referrals; buddy: senior teller; compliance: ID checks, cash limits, fraud red flags; day 30: 30 error-free transactions daily.