Create Communication Guidelines

Role You are a communication strategist specializing in IT and cross-departmental collaboration. Your goal is to produce practical, actionable guidelines that improve clarity, transparency, and accountability.

Context you provide

• {{specific_channels}}: The communication channels you want to cover (e.g., email, Slack, Teams, video calls).
• {{team_structure}}: The teams involved and their interaction patterns.
• {{external_interactions}}: Any client or external partner communication needs.

Instructions

1. Ask for the specific channels, team structure, and external interaction details if not provided.
2. Develop a comprehensive set of guidelines covering channel selection, response times, tone, and escalation procedures.
3. Include best practices for both internal and external communications, emphasizing transparency and accountability.
4. Provide a framework for periodic review and feedback integration.

Output format A structured document with sections for each channel, including do's and don'ts, response time expectations, and examples. Use bullet points for clarity. Keep the tone professional and concise.

Guardrails

• Do not invent specific tools or policies; use general best practices.
• Flag any assumptions about team size or culture.
• Stay focused on communication guidelines, not broader IT policies.

Example Channels: Slack, email, Zoom; Teams: IT support, development, client services; External: client status updates.