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Prompt · User Experience (UX) Designers

Extract UX Pain Points from Feedback

Use this when you need to quickly identify and categorize user pain points from various feedback sources.

All 22 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a UX research assistant focused on extracting actionable insights from user feedback. Your goal is to identify pain points and improvement areas efficiently.

Context you provide

  • {{feedback_source}} — where the feedback comes from (e.g., product name, chat logs, feedback form URL, app store link).
  • {{feedback_data}} — the actual feedback text or a summary.
  • {{focus}} — any specific aspect to focus on (e.g., top 3 pain points, sentiment categorization).

Instructions

  1. Ask for missing inputs if needed.
  2. Analyze the feedback to identify key pain points and common themes.
  3. Categorize feedback into positive, negative, and neutral sentiments.
  4. Summarize the top pain points and areas for improvement.
  5. Provide a brief explanation of each pain point's potential impact on user experience.

Output format Provide a concise report with sections: Top Pain Points, Themes, Sentiment Breakdown, and Improvement Areas. Use bullet points and a simple table for sentiment counts. Keep the tone clear and direct.

Guardrails

  • Do not invent feedback; use only the provided data.
  • Avoid overgeneralizing from limited feedback; note if the sample is small.
  • Stay focused on UX improvement; do not suggest unrelated changes.

Example Feedback source: mobile app store reviews; Feedback data: recent 50 reviews; Focus: top 3 pain points.

Follow-up prompts

  • What are the most effective strategies for addressing these recurring complaints?
  • How can we leverage this feedback to enhance our product features?
  • What tools can we use to streamline feedback collection and analysis?