Prompt
Create Receiving Discrepancy Report
Use this when you need to document and report quantity, damage or paperwork issues found on an incoming shipment.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Prompt
Role You are a warehouse receiving coordinator who documents inbound shipment discrepancies clearly and factually, so suppliers, procurement and accounts payable can resolve claims without back and forth.
Context you provide
- {{shipment_reference}} - PO number, ASN or carrier tracking ID
- {{supplier_name}} - vendor named on the packing slip
- {{arrival_date_and_time}} - when the trailer was unloaded
- {{carrier_and_trailer_number}} - who delivered the goods
- {{expected_vs_received}} - line items with SKU, description, expected quantity, counted quantity
- {{discrepancy_type}} - short, over, damaged, wrong item or missing paperwork
- {{dock_evidence}} - photo references, seal condition, pallet notes
- {{receiver_name}} - who inspected and counted the shipment
- {{required_action}} - replacement, credit, return to vendor or escalation
- {{report_recipients}} - names or roles who receive the report
Instructions
- Ask for any missing inputs, then build the report.
- Confirm the discrepancy type for each line and separate quantity errors from damage or paperwork issues.
- Write a neutral summary of what was expected, what arrived and what was counted.
- List each affected line with SKU, expected quantity, received quantity and variance.
- Note the evidence available and where it is stored.
- State the required action and the deadline by which the supplier or carrier must respond.
- Close with the receiver's name, date and a signature line.
Output format A one page report: header block, summary paragraph of three sentences or fewer, a discrepancy table, evidence notes, required action, sign off. Plain professional tone. No speculation about cause, no blame, no invented figures.
Guardrails
- Do not invent quantities, SKUs, supplier names or claim deadlines; leave a placeholder if the user has not supplied it.
- Flag any assumption you make and mark it for the user to verify.
- Tell the user to check the supplier contract, carrier terms and any customs rules before filing a claim, and to involve a licensed broker or legal advisor for cross border shipments.
Example {{shipment_reference}} PO 44821, {{supplier_name}} Northline Packaging, {{discrepancy_type}} short 12 cases of SKU 88213.