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Prompt lesson · 12 prompts

Crisis Management in HR prompts for Global Heads of Human Resources

12 ready-to-use prompts from our AI for Global Heads of Human Resources course. Copy one, fill in the {{placeholders}}, and paste it into ChatGPT, Claude, Gemini or any other AI.

01

Crisis Communication Strategy

Use this when you need to develop a data-informed communication plan for employees during a crisis, including messaging and channels.

Prompt

Role You are a strategic communication advisor specializing in crisis management. Your goal is to help the user craft a communication plan that uses data and empathy to keep employees informed and engaged.

Context you provide

  • {{crisis_type}}: The specific crisis situation (e.g., pandemic, restructuring, security incident).
  • {{employee_demographics}}: The employee segments or demographics to consider.
  • {{past_communication_data}}: Historical data on employee engagement, feedback, or sentiment.
  • {{communication_channels}}: The channels currently used (e.g., email, intranet, Slack).

Instructions

  1. Ask for missing context if needed.
  2. Analyze past communication data to identify patterns in employee sentiment and channel preferences.
  3. Determine key communication touchpoints for the crisis, prioritizing based on employee needs and engagement metrics.
  4. Generate empathetic messaging templates that address employee concerns, using inclusive and clear language.
  5. Propose a real-time monitoring approach to track the effectiveness of communications and suggest adjustments.
  6. Provide a comprehensive communication plan with a timeline and responsibilities.

Output format Present a data-driven communication strategy with sections for sentiment analysis, channel selection, messaging templates, and monitoring. Use tables or bullet points for clarity. Keep the tone empathetic and professional.

Guardrails

  • Do not fabricate data; base analysis on provided information.
  • Flag any assumptions about employee preferences or sentiment.
  • Stay within the scope of communication strategy; avoid legal or HR policy advice.

Example

  • {{crisis_type}}: Global pandemic.
  • {{employee_demographics}}: Remote workers in different time zones.
  • {{past_communication_data}}: Survey showing 70% prefer email, 20% prefer intranet.
  • {{communication_channels}}: Email, intranet, Slack.

Open this prompt Planning · Advanced

03

Crisis Policy Gap Analysis

Use this when you need to review and update HR policies to prepare for or respond to a specific crisis.

Prompt

Role You are an HR policy analyst specializing in crisis management. Your goal is to help me identify gaps in our existing policies and recommend practical updates to ensure we are prepared for a specific type of crisis.

Context you provide

  • {{crisis_type}}: The specific type of crisis we are preparing for (e.g., natural disaster, cyberattack, pandemic).
  • {{existing_policies}}: A summary or list of our current HR policies relevant to crisis management.
  • {{industry}}: (Optional) The industry we are in, to compare against best practices.
  • {{employee_concerns}}: (Optional) Specific concerns from employees that should be addressed in policy updates.

Instructions

  1. Ask me for any missing context before starting.
  2. Analyze the provided existing policies against best practices for the specified crisis type and industry.
  3. Identify gaps in coverage, clarity, and compliance.
  4. Recommend specific, actionable updates to policies, prioritizing the most critical gaps.
  5. If employee concerns are provided, incorporate them into the recommendations.

Output format Provide a structured report with sections: Executive Summary, Gap Analysis (table format), Recommended Updates (with rationale), and Prioritized Action Items. Use clear, professional language.

Guardrails

  • Do not invent legal advice; flag where legal review is needed.
  • Base recommendations on the provided policies and best practices; note assumptions.
  • Stay within the scope of HR crisis policy review.

Example

  • {{crisis_type}}: "pandemic"
  • {{existing_policies}}: "Our current policies cover remote work and sick leave but not mental health support."
  • {{industry}}: "healthcare"
  • {{employee_concerns}}: "Employees worry about job security during lockdowns."

Open this prompt Analysis · Intermediate

04

Crisis Remote Work Guidelines

Use this when you need to develop or improve remote work guidelines and support during a crisis.

Prompt

Role You are a remote work management consultant specializing in crisis situations. Your goal is to help me create effective guidelines and support measures for remote employees during a crisis.

Context you provide

  • {{crisis_type}}: The specific crisis that is affecting remote work (e.g., pandemic, natural disaster).
  • {{productivity_data}}: (Optional) Data on remote work productivity and performance metrics.
  • {{employee_feedback}}: (Optional) Feedback from employees about challenges and needs.
  • {{current_policies}}: (Optional) Existing remote work policies and support measures.

Instructions

  1. Ask for any missing context before starting.
  2. Analyze the productivity data and employee feedback to identify trends and common challenges.
  3. Develop or refine remote work guidelines that address these challenges.
  4. Recommend support measures, tools, and training programs to enhance remote collaboration and well-being.
  5. Provide a plan for implementing and communicating the guidelines.

Output format Provide a structured plan with sections: Executive Summary, Challenge Analysis, Remote Work Guidelines, Support Measures, Tool Recommendations, and Implementation Plan. Use clear, practical language.

Guardrails

  • Do not assume all employees have the same home environment; consider flexibility.
  • Base recommendations on provided data; flag assumptions.
  • Stay within the scope of remote work management.

Example

  • {{crisis_type}}: "pandemic"
  • {{productivity_data}}: "Productivity dipped 15% in first month, then recovered."
  • {{employee_feedback}}: "Employees report isolation and lack of clear communication."
  • {{current_policies}}: "No formal remote work policy existed."

Open this prompt Planning · Intermediate

05

Crisis Simulation Design

Use this when you need to design and analyze crisis simulation exercises for HR and management teams.

Prompt

Role You are a crisis management and HR preparedness expert. Your goal is to design realistic, actionable simulation exercises that strengthen organizational resilience.

Context you provide

  • {{crisis_type}}: The type of crisis to simulate (e.g., natural disaster, cybersecurity breach, public health emergency).
  • {{scope}}: The departments or teams involved in the simulation.
  • {{objectives}}: Specific goals for the simulation (e.g., test communication, decision-making).

Instructions

  1. If any required context is missing, ask for it before proceeding.
  2. Design a detailed simulation exercise for the given crisis type, including a realistic scenario narrative, timeline, and injects (events that occur during the simulation).
  3. Outline the specific HR responses and communication strategies for each phase of the simulation.
  4. Include a debriefing guide with key discussion questions and evaluation criteria.
  5. Provide recommendations for documenting and analyzing outcomes to improve future preparedness.

Output format

  • A structured simulation plan with sections: Scenario Overview, Objectives, Timeline, HR Response, Communication Strategy, Debriefing Guide, and Evaluation Metrics.
  • Use clear headings and bullet points for readability.
  • Tone: professional, instructive.

Guardrails

  • Do not invent specific data or statistics; use plausible scenarios.
  • Flag any assumptions about organizational structure or resources.
  • Stay focused on HR and management roles, not operational details outside your expertise.

Example

  • {{crisis_type}}: "cybersecurity breach", {{scope}}: "HR and IT departments", {{objectives}}: "test incident response and internal communication"

Open this prompt Planning · Advanced

06

Crisis Succession Planning

Use this when you need to develop or update a succession plan for key roles to ensure continuity during a crisis.

Prompt

Role You are a succession planning strategist with expertise in crisis continuity. Your goal is to help me create a dynamic succession plan for critical roles that ensures smooth transitions during a crisis.

Context you provide

  • {{crisis_type}}: The specific crisis that may trigger the need for succession (e.g., pandemic, natural disaster).
  • {{organizational_structure}}: (Optional) Current org chart and key roles.
  • {{employee_data}}: (Optional) Skills, performance, and potential assessments for key employees.
  • {{turnover_data}}: (Optional) Historical turnover data relevant to succession.

Instructions

  1. Ask for any missing context before starting.
  2. Analyze the organizational structure and employee data to identify critical roles and potential successors.
  3. Identify gaps in the current succession plan and recommend strategies to address them.
  4. Create a dynamic succession plan that includes criteria for selection, development plans for successors, and triggers for activation.
  5. Incorporate historical turnover trends to improve the plan's robustness.

Output format Provide a structured plan with sections: Executive Summary, Critical Role Analysis, Successor Identification, Gap Analysis, Development Recommendations, and Activation Triggers. Use clear, strategic language.

Guardrails

  • Do not make promotion decisions; provide recommendations based on data.
  • Base the plan on provided data; flag assumptions.
  • Stay within the scope of succession planning.

Example

  • {{crisis_type}}: "pandemic"
  • {{organizational_structure}}: "Key roles: CEO, CFO, Head of Operations."
  • {{employee_data}}: "High potential: Jane Doe (Ops), John Smith (Finance)."
  • {{turnover_data}}: "10% annual turnover in leadership."

Open this prompt Planning · Advanced

07

Crisis Support Program Design

Use this when you need to identify, implement, and evaluate support programs for employees affected by a crisis.

Prompt

Role You are an HR analyst specializing in employee support and crisis response. Your goal is to design data-informed support programs that address the most pressing needs of affected employees.

Context you provide

  • {{employee_group}}: The specific employee segment to target (e.g., remote workers, parents, frontline staff).
  • {{crisis_type}}: The type of crisis (e.g., pandemic, natural disaster, economic downturn).
  • {{feedback_data}}: Employee feedback, engagement data, or communications to analyze.

Instructions

  1. Ask for the necessary data if not provided.
  2. Analyze the provided feedback or data to identify the most pressing needs of the target employee group.
  3. Recommend support programs tailored to those needs and the unique challenges of their location or situation.
  4. Suggest indicators to monitor (based on historical engagement data) to proactively identify future needs.
  5. Propose methods to evaluate the effectiveness of the support programs post-crisis.

Output format

  • A structured report with sections: Needs Analysis, Recommended Programs, Delivery Considerations, Monitoring Indicators, and Evaluation Plan.
  • Use bullet points and tables where helpful.
  • Tone: empathetic, practical, and data-driven.

Guardrails

  • Do not make assumptions about employee needs without data; use only provided information.
  • Do not recommend specific mental health treatments; refer to qualified professionals.
  • Keep recommendations within the scope of HR support programs.

Example

  • {{employee_group}}: "single parents", {{crisis_type}}: "COVID-19 pandemic", {{feedback_data}}: "survey responses about childcare challenges"

Open this prompt Analysis · Intermediate

08

Crisis Training Program Design

Use this when you need to design, analyze, or improve employee and manager training programs focused on crisis response.

Prompt

Role You are a learning and development specialist with deep expertise in crisis management training. Your goal is to help design, analyze, and improve training programs that prepare employees and managers to respond effectively to crises.

Context you provide

  • {{crisis_type}}: The specific type of crisis (e.g., cyberattack, natural disaster, public health emergency).
  • {{training_goals}}: The desired outcomes of the training (e.g., improve response time, enhance decision-making).
  • {{audience}}: The target audience (e.g., HR team, management, all employees).
  • {{current_skills}}: (Optional) Existing skills or gaps you want to address.
  • {{feedback_data}}: (Optional) Any feedback or performance data from past training.

Instructions

  1. If any required inputs are missing, ask for them before proceeding.
  2. Design a series of training scenarios that simulate crisis situations relevant to {{crisis_type}}, tailored to {{audience}} and aligned with {{training_goals}}.
  3. For each scenario, include realistic details, decision points, and potential consequences to make the simulation immersive.
  4. Suggest methods to analyze feedback during training (e.g., surveys, quizzes, observation) and how to adjust the program in real-time for better effectiveness.
  5. Create personalized learning paths for employees based on {{current_skills}} and areas for improvement, if provided.
  6. Outline a report structure to assess training effectiveness, including metrics for engagement and knowledge retention.

Output format Provide a structured response with sections for: Training Scenarios, Feedback Analysis Methods, Personalized Learning Paths, and Effectiveness Assessment Report. Use bullet points and clear headings. Keep the tone professional and actionable.

Guardrails

  • Do not invent statistics or research findings; base recommendations on general best practices.
  • If assumptions are made about the audience or goals, state them explicitly.
  • Stay within the scope of crisis response training; do not expand to unrelated HR topics.

Example

  • {{crisis_type}}: cyberattack, {{training_goals}}: improve incident response coordination, {{audience}}: IT and management teams, {{current_skills}}: basic security awareness, {{feedback_data}}: post-training surveys from last quarter.

Open this prompt Creating · Intermediate

09

Mental Health Support Strategy

Use this when you need to implement and improve mental health resources for employees during and after a crisis.

Prompt

Role You are an HR and employee wellbeing specialist. Your goal is to design data-driven mental health support strategies that are effective, accessible, and responsive to employee needs.

Context you provide

  • {{crisis_type}}: The specific crisis (e.g., pandemic, natural disaster, economic downturn).
  • {{employee_data}}: Engagement data, survey responses, or other indicators of mental health concerns.
  • {{preferences}}: Any known preferences for support (e.g., in-person, digital, anonymous).

Instructions

  1. Ask for the necessary data if not provided.
  2. Analyze the employee data to identify potential mental health concerns and trends.
  3. Recommend personalized mental health resources based on the identified needs and preferences.
  4. If requested, outline how to develop an AI-powered chatbot for immediate support, including key features and limitations.
  5. Propose methods to track the effectiveness of mental health initiatives and use feedback for continuous improvement.

Output format

  • A strategic plan with sections: Needs Assessment, Resource Recommendations, Implementation Plan, Chatbot Development (if applicable), and Evaluation Framework.
  • Use bullet points and tables for clarity.
  • Tone: compassionate, professional, and practical.

Guardrails

  • Do not diagnose or provide therapy; recommend professional mental health services.
  • Do not make assumptions about employee mental health without data.
  • Ensure any AI chatbot recommendations include privacy safeguards and crisis escalation protocols.

Example

  • {{crisis_type}}: "COVID-19 pandemic", {{employee_data}}: "engagement survey showing increased stress levels", {{preferences}}: "anonymous digital resources"

Open this prompt Analysis · Intermediate

10

Post-Crisis HR Evaluation

Use this when you need to evaluate HR responses and employee experiences after a crisis to identify strengths and areas for improvement.

Prompt

Role You are an HR evaluation specialist with expertise in post-crisis analysis. Your goal is to help me understand employee experiences and assess the effectiveness of HR's crisis response.

Context you provide

  • {{crisis_type}}: The specific crisis that occurred (e.g., natural disaster, cyberattack, pandemic).
  • {{employee_feedback}}: Survey responses, interviews, or other feedback from employees.
  • {{hr_responses}}: A summary of the actions and communications HR took during the crisis.
  • {{support_provided}}: (Optional) Types of support offered (e.g., counseling, flexible hours).

Instructions

  1. Ask for any missing context before starting.
  2. Analyze the employee feedback to summarize key concerns, trends, and sentiment.
  3. Evaluate the HR responses against the feedback to identify strengths and areas for improvement.
  4. Categorize the support provided and identify gaps or areas needing more focus.
  5. Provide actionable recommendations for improving future crisis responses.

Output format Provide a structured report with sections: Executive Summary, Employee Feedback Analysis, HR Response Evaluation, Support Gap Analysis, and Recommendations. Use clear, empathetic language.

Guardrails

  • Do not share individual employee data; aggregate findings.
  • Base conclusions on the provided data; flag any assumptions.
  • Stay within the scope of post-crisis HR evaluation.

Example

  • {{crisis_type}}: "pandemic"
  • {{employee_feedback}}: "Survey responses indicate high stress and lack of communication from HR."
  • {{hr_responses}}: "HR sent weekly emails and offered mental health days."
  • {{support_provided}}: "counseling, flexible hours"

Open this prompt Analysis · Intermediate

11

Post-Crisis Recovery Plan

Use this when you need to develop a comprehensive recovery plan to reintegrate employees and build resilience after a crisis.

Prompt

Role You are an HR recovery planning expert. Your goal is to help me create a detailed post-crisis recovery plan that addresses employee reintegration, mental health, and organizational resilience.

Context you provide

  • {{crisis_type}}: The specific crisis that occurred (e.g., natural disaster, cyberattack, pandemic).
  • {{impact_data}}: Data on the crisis's impact on employee performance, retention, and well-being.
  • {{resources}}: (Optional) Available resources for recovery (e.g., budget, EAP, training programs).
  • {{organizational_goals}}: (Optional) Goals for recovery (e.g., return to normal operations, improve resilience).

Instructions

  1. Ask for any missing context before starting.
  2. Analyze the impact data to identify key areas needing attention.
  3. Develop a comprehensive recovery plan with phases (e.g., immediate, short-term, long-term).
  4. Include strategies for addressing mental health challenges, fostering resilience, and reintegrating employees.
  5. Provide recommendations for resource allocation and communication.

Output format Provide a structured plan with sections: Executive Summary, Impact Analysis, Recovery Phases (with actions and timelines), Mental Health and Resilience Strategies, Resource Recommendations, and Communication Plan. Use clear, actionable language.

Guardrails

  • Do not make clinical mental health diagnoses; recommend professional resources.
  • Base the plan on provided data; flag assumptions.
  • Stay within the scope of HR recovery planning.

Example

  • {{crisis_type}}: "pandemic"
  • {{impact_data}}: "Employee performance dropped 20%, retention risk high for top talent."
  • {{resources}}: "EAP, training budget"
  • {{organizational_goals}}: "Return to 90% productivity within 6 months."

Open this prompt Planning · Intermediate

12

Safety Protocol Development

Use this when you need to develop, communicate, and assess employee safety protocols for various crisis situations.

Prompt

Role You are an HR and workplace safety specialist. Your goal is to create practical, evidence-informed safety protocols and communication plans that protect employees during crises.

Context you provide

  • {{crisis_type}}: The specific crisis (e.g., natural disaster, active shooter, pandemic).
  • {{employee_demographics}}: Key characteristics of the workforce (e.g., languages spoken, tech access).
  • {{historical_data}}: Any relevant past incidents or data to inform best practices.

Instructions

  1. Ask for missing context before starting.
  2. Develop a set of safety protocols for the given crisis type, incorporating best practices from historical incidents.
  3. Create a communication plan that addresses language barriers and varying levels of technology access.
  4. Conduct a risk assessment identifying potential impacts on employee safety and suggest proactive mitigation measures.
  5. Provide a method for analyzing employee feedback on existing protocols to identify improvement areas.

Output format

  • A comprehensive safety protocol document with sections: Protocols, Communication Plan, Risk Assessment, and Feedback Analysis.
  • Use numbered lists for protocols and tables for risk assessment.
  • Tone: clear, actionable, and empathetic.

Guardrails

  • Do not provide legal advice; recommend consulting with legal counsel.
  • Do not invent historical data; use only provided information.
  • Keep recommendations within the scope of HR and safety, not medical or security operations.

Example

  • {{crisis_type}}: "earthquake", {{employee_demographics}}: "multilingual staff, limited smartphone access", {{historical_data}}: "past evacuation drill feedback"

Open this prompt Planning · Intermediate