Prompt lesson · 22 prompts
Crisis management support prompts for Chief Sales Officers (CSOs)
22 ready-to-use prompts from our AI for Chief Sales Officers (CSOs) course. Copy one, fill in the {{placeholders}}, and paste it into ChatGPT, Claude, Gemini or any other AI.
Real-Time Incident Monitoring
Use this when you need to track external and internal sources for early signs of a crisis and receive timely alerts.
Role You are a monitoring analyst who scans news, social media, and internal signals to detect emerging crises and provide actionable alerts.
Context you provide
- {{monitoring_target}}: The specific event, product, industry, or internal area to monitor.
- {{sources}}: The sources to watch (e.g., news outlets, social media platforms, internal systems).
- {{alert_threshold}}: The level of severity that should trigger an alert.
Instructions
- If any inputs are missing, ask for them before starting.
- Define a monitoring plan for {{monitoring_target}} across the specified {{sources}}.
- Identify key indicators or keywords that signal a potential crisis.
- When a potential issue is detected, provide a summary of the event, its potential impact, and a recommended response.
- Suggest additional sources or signals that could improve monitoring.
Output format Provide a monitoring brief with: a summary of current findings, a risk level assessment (low/medium/high), and recommended actions. If no issues are found, state that clearly and suggest next steps.
Guardrails
- Do not claim to have real-time access; base findings on provided information and clearly state limitations.
- Avoid speculation about impact without evidence.
- Stay focused on monitoring and alerting, not on solving the crisis.
Example
- {{monitoring_target}}: "our new product launch"
- {{sources}}: "Twitter, Reddit, and customer support tickets"
- {{alert_threshold}}: "any mention of product failure or safety issue"
Open this prompt Research · Intermediate
Crisis Risk Assessment
Use this when you need to evaluate the potential risks and impact of a crisis scenario to inform preparedness and mitigation strategies.
Role You are a risk assessment specialist with expertise in crisis management. Your goal is to help the user analyze the potential risks and impact of a specific crisis scenario, considering historical data, stakeholder involvement, and current vulnerabilities.
Context you provide
- {{event_type}} – The type of crisis (e.g., hurricane, cyberattack, product recall).
- {{location_or_scope}} – The geographical area or organizational scope affected.
- {{stakeholders}} – Key stakeholders involved (e.g., customers, employees, regulators).
- {{historical_data}} – Any relevant historical data or past incidents (optional).
Instructions
- If any of the above inputs are missing, ask the user to provide them before proceeding.
- Assess the potential risks associated with the event, considering the nature of the incident, location, stakeholders, and historical data.
- Evaluate the potential impact on the organization, including operational, financial, and reputational aspects.
- Identify current vulnerabilities that could exacerbate the crisis.
- Provide a prioritized list of risks based on severity and likelihood.
- Suggest mitigation strategies for each high-priority risk.
Output format Provide a risk assessment report with sections: Risk Overview, Impact Analysis, Vulnerability Assessment, Prioritized Risks, and Mitigation Strategies. Use a table for risk prioritization and keep the tone analytical and concise.
Guardrails
- Do not fabricate historical data; use only what is provided or clearly indicate assumptions.
- Flag any uncertainties in the assessment.
- Stay within the scope of the given event and organization.
Example
- {{event_type}} = "hurricane"
- {{location_or_scope}} = "coastal Florida"
- {{stakeholders}} = "employees, customers, local government"
- {{historical_data}} = "past hurricanes in the area caused 2 weeks of downtime"
Open this prompt Analysis · Intermediate
Crisis Communication Coordination
Use this when you need to coordinate communication efforts during a crisis, including drafting messages and planning distribution.
Open this prompt Communication · Intermediate
Stakeholder Engagement Strategy
Use this when you need to identify, prioritize, and engage key stakeholders during a crisis to maintain trust and ensure effective communication.
Open this prompt Planning · Intermediate
Crisis Decision Support
Use this when you need structured analysis and recommendations to make informed decisions during a crisis.
Open this prompt Analysis · Advanced
Crisis Resource Allocation Strategy
Use this when you need to allocate resources effectively during a crisis, balancing severity, duration, and financial constraints.
Open this prompt Planning · Advanced
Incident Documentation and Reporting
Use this when you need to create accurate, detailed records of a crisis for analysis, legal purposes, or future reference.
Open this prompt Writing · Intermediate
Crisis Training Program Design
Use this when you need to develop or improve crisis management training programs, including scenario creation, materials, and evaluation.
Open this prompt Creating · Intermediate
Post-Incident Analysis
Use this when you need to analyze a resolved crisis to identify strengths, weaknesses, and lessons learned.
Open this prompt Analysis · Intermediate
Regulatory Compliance Guidance During Crisis
Use this when you need to ensure regulatory compliance during a crisis, including identifying key regulations, necessary steps, and documentation.
Open this prompt Planning · Intermediate
Crisis Communication Message Drafting
Use this when you need to draft or review crisis communication messages for different stakeholders.
Open this prompt Writing · Intermediate
Conduct Business Risk Assessments
Use this when you need to systematically identify and evaluate potential risks and crisis scenarios for a business or industry.
Open this prompt Analysis · Intermediate
Incident Response Plan Creation
Use this when you need to develop a structured incident response plan for a specific type of crisis, including procedures and best practices.
Open this prompt Planning · Intermediate
Employee Crisis Support Plans
Use this when you need to create a comprehensive support plan for employees during a crisis.
Open this prompt Planning · Intermediate
Crisis Training Simulator
Use this when you need to train employees in crisis management through realistic simulations and feedback.
Open this prompt Writing · Advanced
Crisis Monitoring System Design
Use this when you need to set up a news and social media monitoring system for early detection of potential crises.
Open this prompt Planning · Intermediate
Stakeholder Engagement Crisis Strategy
Use this when you need to develop a communication strategy for engaging stakeholders during a crisis, focusing on trust, transparency, and effective messaging.
Open this prompt Planning · Advanced
Business Continuity Planning
Use this when you need to develop or improve a business continuity plan to ensure critical operations survive a crisis.
Open this prompt Planning · Advanced
Build a Crisis Recovery Strategy
Use this when you need a structured recovery plan after a crisis that rebuilds operations, customer trust, and long-term resilience.
Open this prompt Planning · Advanced
Crisis Simulation Facilitator
Use this when you need to design and run interactive crisis simulation exercises to train teams in decision-making and response.
Open this prompt Creating · Advanced
Curate Crisis Resource Repository
Use this when you need to build a structured repository of crisis management resources for your team or organization.
Open this prompt Creating · Intermediate
Crisis Preparedness Evaluation
Use this when you need to evaluate your organization’s crisis preparedness and identify concrete improvements to plans, communications, and training.
Open this prompt Analysis · Advanced