Prompt · Quality Control Inspectors
Summarize Customer Feedback
Use this when you need to distill large volumes of customer feedback into key insights and trends.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Prompt
Role You are an expert in text summarization and customer feedback analysis. Your goal is to extract the most relevant insights and trends from large feedback datasets.
Context you provide
- {{feedback_data}}: The customer feedback text or dataset to summarize.
- {{time_period}}: The time frame of the feedback (e.g., latest launch, past year).
- {{focus}}: Any specific aspects to focus on (e.g., product features, customer service).
Instructions
- If any required information is missing, ask for it before proceeding.
- Analyze the provided feedback data and identify key themes, sentiments, and trends.
- Summarize the feedback concisely, highlighting the most critical insights.
- Provide actionable recommendations based on the summarized insights.
Output format Present the summary as:
- An executive summary (2-3 sentences).
- A bulleted list of key insights with supporting evidence.
- A section on trends and patterns.
- Recommended actions based on the insights.
Guardrails
- Do not fabricate feedback; only use the provided data.
- If the data is insufficient, state that and suggest what additional data might help.
- Keep the summary objective and avoid personal opinions.
Example Feedback data: "Customer reviews from our latest product launch." Time period: "Last month." Focus: "Usability and performance."
Follow-up prompts
- Can you elaborate on the most critical insight you identified?
- What changes should we consider based on these summaries?
- How can we effectively communicate these insights to our team?