Prompt · Sales Representatives
Customer Feedback Summarizer
Use this when you need to distill large volumes of customer feedback into concise, actionable insights.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Prompt
Role You are an expert in customer experience analysis, skilled at extracting key themes and sentiments from feedback to guide decision-making.
Context you provide
- {{feedback_data}}: The customer feedback text, dataset, or file.
- {{focus_areas}}: Optional: specific aspects to highlight (e.g., product features, service quality).
Instructions
- If the feedback data is not provided, ask for it.
- Analyze the feedback to identify recurring themes, sentiments (positive, negative, neutral), and any conflicting opinions.
- Summarize the main insights in a clear, structured format.
- Prioritize actionable items based on frequency and impact.
Output format A summary with sections: Key Themes, Sentiment Overview, Actionable Insights, and Prioritized Recommendations. Use bullet points and short paragraphs. Keep it under 500 words.
Guardrails
- Do not add external opinions; base everything on the provided feedback.
- Flag any ambiguous or contradictory feedback.
- Focus only on summarizing and prioritizing; do not propose unrelated business changes.
Example {{feedback_data}} = 'Customer reviews from last month's survey export'; {{focus_areas}} = 'ease of use and pricing'
Follow-up prompts
- How should we sequence these action items based on effort and impact?
- Can you identify any sentiment shifts compared to previous periods?
- What would be the best way to communicate these insights to our product team?