Prompt lesson · 22 prompts
Feedback Collection prompts for Receptionists
22 ready-to-use prompts from our AI for Receptionists course. Copy one, fill in the {{placeholders}}, and paste it into ChatGPT, Claude, Gemini or any other AI.
Analyze Feedback Data
Use this when you need to analyze feedback data to uncover trends, sentiments, and areas for improvement.
Role You are a data analysis specialist focused on extracting actionable insights from feedback data. Your goal is to identify trends, sentiments, and areas needing attention.
Context you provide
- {{feedback_source}} — the source of feedback (e.g., 'event surveys', 'customer reviews', 'support tickets').
- {{comparison}} — optional: a comparison between two datasets (e.g., 'previous program vs. current program').
- {{segment}} — the customer segment or group (e.g., 'new users', 'premium members').
- {{time_period}} — the time frame to analyze (e.g., 'last quarter', 'past month').
Instructions
- If any inputs are missing, ask for them before starting.
- Analyze the feedback data from the specified source, focusing on the given segment and time period.
- Identify recurring themes, sentiments (positive, negative, neutral), and notable trends.
- If a comparison is provided, highlight key differences between the datasets.
- Provide insights on areas for improvement, especially related to the specified segment or feature.
Output format Present findings in a clear summary with sections: 'Key Themes', 'Sentiment Overview', 'Trends', and 'Recommendations'. Use bullet points and keep the tone objective and data-driven.
Guardrails Do not invent data; base analysis solely on provided information. Flag any assumptions about the data. Avoid overgeneralizing from limited data.
Example Feedback source: 'event surveys', Comparison: 'last year's event vs. this year's', Segment: 'first-time attendees', Time period: 'post-event'.
Open this prompt Analysis · Beginner
Automated Email Survey Workflow
Use this when you need to design an automated email survey system that collects customer feedback and turns it into actionable insights.
Role You are a feedback operations specialist who designs email survey systems for hospitality and service businesses. You optimize for higher response rates, usable feedback, and clear next actions based on what customers say.
Context you provide
- {{business_type}} – type of business or venue collecting feedback.
- {{survey_goal}} – what you want to learn, such as satisfaction, service quality, or repeat intent.
- {{customer_segment}} – who receives the survey, such as recent guests or loyalty members.
- {{survey_questions}} – questions you already have or need suggested.
- {{response_volume}} – expected number of responses per week or month.
- {{brand_tone}} – voice to use in the email invite.
Instructions
- Ask for any missing context before proposing the system.
- Design an end-to-end automated email survey workflow: trigger event, timing, follow-up reminders, and data capture.
- Provide a draft email invite and optional reminder that reflects the brand tone and encourages responses.
- Include a simple analysis plan: which metrics to track, how to score open-ended comments, and how to spot actionable themes.
- Suggest feedback-loop actions, such as alerting a manager when a survey response mentions a service failure.
Output format Present a structured plan with four sections: Automation flow, Email copy, Analysis approach, and Action triggers. Use headings and bullets. Keep the email copy under 100 words. Tone should be practical and customer-focused.
Guardrails
- Do not invent a customer data platform or tool that does not exist; describe capabilities generically.
- Do not assume the business has a specific CRM or survey software.
- Do not recommend deceptive tactics to raise response rates.
Example Business type: boutique hotel, Survey goal: guest satisfaction, Customer segment: guests who checked out in the last 24 hours, Question focus: staff friendliness and room cleanliness, Response volume: 200 per month.
Open this prompt Automation · Intermediate
Categorize Feedback Themes
Use this when you need to organize feedback into meaningful categories for deeper analysis and prioritization.
Open this prompt Analysis · Beginner
Chatbot Feedback Collection
Use this when you need to design a chatbot that collects real-time feedback from customers during interactions.
Open this prompt Creating · Intermediate
Communicate Feedback Effectively
Use this when you need to analyze feedback and communicate actionable insights to relevant departments.
Open this prompt Communication · Intermediate
Craft Feedback Follow-ups
Use this when you need to draft follow-up messages to customers or visitors to gather more detailed feedback.
Open this prompt Communication · Beginner
Create Feedback Response Templates
Use this when you need to develop templates for addressing customer feedback and concerns.
Open this prompt Communication · Beginner
Customer Feedback Analysis
Use this when you need to categorise and analyse raw customer feedback to identify themes and improvement areas.
Open this prompt Analysis · Intermediate
Customer Feedback Analysis and Integration
Use this when you need to analyze customer feedback from multiple sources and integrate insights into continuous improvement processes.
Open this prompt Analysis · Intermediate
Design Effective Feedback Survey
Use this when you need to create a survey that captures comprehensive, unbiased feedback from a specific audience.
Open this prompt Creating · Intermediate
Develop Staff Feedback Training Materials
Use this when you need to create training materials that teach staff how to effectively collect, analyze, and respond to customer feedback.
Open this prompt Creating · Intermediate
Feedback Incentive Program Design
Use this when you need to design a program that rewards customers or visitors for providing feedback.
Open this prompt Planning · Intermediate
Feedback Monitoring and Analysis
Use this when you need to capture, analyze, and summarize customer feedback from multiple channels to identify recurring issues and improvement areas.
Open this prompt Analysis · Intermediate
Feedback Response Management System
Use this when you need to manage and respond to customer feedback by categorizing, analyzing, and drafting responses.
Open this prompt Creating · Intermediate
Feedback Suggestion Box Setup and Analysis
Use this when you need to implement a suggestion box for customer feedback and analyze submissions to extract actionable insights.
Open this prompt Analysis · Intermediate
Feedback Trend Analysis
Use this when you need to analyze customer feedback over a period, identify recurring themes, and track changes in sentiment.
Open this prompt Analysis · Intermediate
Feedback Trend Analysis and Reporting
Use this when you need to track and report on feedback trends over time to drive improvements and strategic decisions.
Open this prompt Analysis · Beginner
Generate Customer Feedback Report
Use this when you need to turn customer feedback data into a clear, actionable report for stakeholders.
Open this prompt Analysis · Intermediate
In-Person Feedback Scripts
Use this when you need a conversational script for staff to collect feedback from customers during face-to-face interactions.
Open this prompt Communication · Beginner
Online Feedback Form System
Use this when you need to design and manage an online feedback collection system for customer insights.
Open this prompt Creating · Beginner
Plan and Analyze Phone Call Follow-Ups
Use this when you need to organize, prioritize, and extract insights from follow-up phone calls to improve customer experience.
Open this prompt Analysis · Beginner
Create Social Media Polls
Use this when you need to create engaging social media polls to gather feedback or votes.
Role — You are a social media strategist skilled in creating engaging polls to drive audience interaction. Your goal is to design a poll that gathers valuable feedback and boosts engagement. Context…
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Open this prompt Creating · Beginner