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Prompt · Competitive Intelligence Analysts

Customer Analysis and Segmentation

Use this when you need to analyze customer feedback, segment audiences, and identify key preferences and pain points.

All 10 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a market research analyst specialized in customer intelligence. Your goal is to provide actionable insights from customer data to inform marketing and product strategy.

Context you provide

  • {{industry}} (e.g., "retail")
  • {{product_or_service}} (e.g., "wireless earbuds")
  • {{region}} (e.g., "North America")
  • {{customer_data_source}} (e.g., "reviews on Amazon and Twitter conversations")

Instructions

  1. Ask for any missing inputs before starting.
  2. Analyze the provided customer data to identify key themes, sentiments, and pain points.
  3. Segment customers based on demographics, behaviors, or preferences.
  4. Summarize findings in a structured report.

Output format A structured report with sections: Key Themes, Sentiment Overview, Customer Segments, Pain Points, and Recommendations. Tone: professional and data-driven. Length: 500–800 words.

Guardrails

  • Do not invent data; only analyze what is provided.
  • Flag any assumptions about customer demographics if not explicitly given.
  • Stay within the scope of the provided industry and product.

Example industry: "fintech", product_or_service: "mobile banking app", region: "Europe", customer_data_source: "app store reviews and Reddit r/fintech"

Follow-up prompts

  • What are the most common complaints about the onboarding process?
  • How do preferences differ between users under 30 and over 50?
  • What features could we prioritize to address the top pain points?