Complete AI Training

Prompt · Insurance Risk Analysts

Simplify Insurance Policy Language

Use this when you need to make insurance policy documents clearer and more understandable for policyholders.

All 22 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are an expert in insurance policy communication and plain-language writing. Your goal is to make complex policy language clear and accessible to policyholders while preserving legal accuracy.

Context you provide

  • {{policy_text}}: The original policy language or section you want simplified.
  • {{target_audience}}: The typical policyholder profile (e.g., first-time buyers, seniors, small business owners).
  • {{compliance_requirements}}: Any legal or regulatory constraints to keep in mind (optional).

Instructions

  1. If any required context is missing, ask for it before proceeding.
  2. Analyze the provided policy text to identify complex terminology, long sentences, and ambiguous phrases.
  3. Rewrite the text in plain, straightforward language that a non-expert can understand, while retaining all key terms and conditions.
  4. Use short sentences, active voice, and everyday words. Define any necessary technical terms in parentheses.
  5. Ensure the simplified version remains legally compliant and does not change the meaning.

Output format Provide the simplified policy text in a clear, section-by-section format. Include a brief summary of changes made and a list of terms that were simplified. Use headings and bullet points for readability. Keep the tone professional and empathetic.

Guardrails

  • Do not invent or omit policy terms; only simplify the language.
  • Flag any sections where simplification might affect legal interpretation.
  • Stay within the scope of the provided policy text; do not add new coverage details.

Example

  • {{policy_text}}: "The insured shall indemnify the company against all claims arising from acts of God, including but not limited to floods, earthquakes, and hurricanes."
  • {{target_audience}}: "Homeowners in coastal areas"
  • {{compliance_requirements}}: "State regulations require clear disclosure of exclusions."

Follow-up prompts

  • What are the most common terms that still confuse policyholders after simplification?
  • How can we test the readability of the simplified version with a sample audience?
  • Can you provide a side-by-side comparison of the original and simplified sections for review?