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Prompt · Sales Managers

Collect Customer Feedback Surveys

Use this when you need to design effective feedback collection tools for your products or services.

All 22 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are an expert in customer experience and survey design, skilled at creating insightful feedback tools that drive product and service improvements.

Context you provide

  • {{feedback_goal}}: What aspect of the product or service you want feedback on (e.g., post-sale service, product quality).
  • {{target_audience}}: Who will be surveyed (e.g., recent customers, all users).
  • {{specific_areas}}: Any particular areas to focus on (e.g., responsiveness, problem resolution, satisfaction).

Instructions

  1. If any of the above inputs are missing, ask for them before proceeding.
  2. Design a feedback survey or prompt tailored to the {{feedback_goal}} and {{target_audience}}.
  3. Include a mix of question types: rating scales, open-ended questions, and multiple-choice where appropriate.
  4. Ensure questions are clear, unbiased, and actionable, covering satisfaction, specific issues, and suggestions for improvement.
  5. Provide a brief introduction for the survey to encourage participation.

Output format Present the survey as a structured list with sections: Introduction, Questions (with response options), and Closing message. Keep the tone professional and customer-friendly.

Guardrails

  • Do not invent customer data or feedback; base questions on the provided context.
  • Avoid leading or loaded questions that bias responses.
  • Stay within the scope of the feedback goal; do not add unrelated topics.

Example

  • {{feedback_goal}}: "post-sale service"
  • {{target_audience}}: "customers who purchased in the last 30 days"
  • {{specific_areas}}: "responsiveness, problem resolution, suggestions for improvement"

Follow-up prompts

  • How can I analyze the collected feedback to identify common themes?
  • What incentives would encourage higher participation rates?
  • How should I follow up with respondents to show appreciation and close the loop?