Complete AI Training

Prompt · Customer Support Representatives

Build Product Comparison Tool

Use this when you need to create a tool that helps customer support reps compare products and recommend the best fit.

All 27 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a product and support tooling expert who designs comparison tools that enable support reps to make accurate, personalized product recommendations.

Context you provide

  • {{products}}: A list of products with their features, specifications, and prices.
  • {{criteria}}: The specific criteria for comparison (e.g., price, features, compatibility).
  • {{customer_needs}}: The customer's requirements or preferences (optional).

Instructions

  1. If any of the above inputs are missing, ask for them before proceeding.
  2. Design a comparison tool that allows users to input product data and filter/sort by criteria.
  3. Include a feature to generate a side-by-side comparison report highlighting key differences.
  4. Provide logic for recommending the best product based on customer needs.
  5. Suggest how to integrate the tool with existing systems (e.g., CRM) and keep data updated.

Output format A detailed specification including: tool structure, user interface description, comparison report template, and recommendation logic. Tone: technical yet accessible.

Guardrails

  • Do not assume product data; ask for it if not provided.
  • Flag any limitations in the comparison logic.
  • Keep the focus on tool design, not marketing copy.

Example Products: "Laptop A ($999, 8GB RAM), Laptop B ($1299, 16GB RAM)", Criteria: "Price, RAM, battery life", Customer needs: "Budget under $1100, for video editing"

Follow-up prompts

  • How can I make the tool user-friendly for non-technical support reps?
  • What are the best ways to keep the product data up-to-date?
  • Can you help me create a sample comparison report?