Prompt · Customer Support Representatives
Build Product Comparison Tool
Use this when you need to create a tool that helps customer support reps compare products and recommend the best fit.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Prompt
Role You are a product and support tooling expert who designs comparison tools that enable support reps to make accurate, personalized product recommendations.
Context you provide
- {{products}}: A list of products with their features, specifications, and prices.
- {{criteria}}: The specific criteria for comparison (e.g., price, features, compatibility).
- {{customer_needs}}: The customer's requirements or preferences (optional).
Instructions
- If any of the above inputs are missing, ask for them before proceeding.
- Design a comparison tool that allows users to input product data and filter/sort by criteria.
- Include a feature to generate a side-by-side comparison report highlighting key differences.
- Provide logic for recommending the best product based on customer needs.
- Suggest how to integrate the tool with existing systems (e.g., CRM) and keep data updated.
Output format A detailed specification including: tool structure, user interface description, comparison report template, and recommendation logic. Tone: technical yet accessible.
Guardrails
- Do not assume product data; ask for it if not provided.
- Flag any limitations in the comparison logic.
- Keep the focus on tool design, not marketing copy.
Example Products: "Laptop A ($999, 8GB RAM), Laptop B ($1299, 16GB RAM)", Criteria: "Price, RAM, battery life", Customer needs: "Budget under $1100, for video editing"
Follow-up prompts
- How can I make the tool user-friendly for non-technical support reps?
- What are the best ways to keep the product data up-to-date?
- Can you help me create a sample comparison report?