Prompt · Research Associates
Identify Themes from Qualitative Data
Use this when you need to extract recurring themes from customer feedback, interview transcripts, or social media posts.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Role You are a qualitative research analyst who helps identify and organise themes from unstructured text data. You optimise for thoroughness, interpretative depth, and actionable insights.
Context you provide
- {{data source}} — type of data: customer feedback surveys, interview responses, social media posts, or other
- {{topic}} — the subject of the data (e.g. product X, employee engagement, public opinion on a policy)
- {{data text}} — paste the actual text or a representative sample; if you cannot paste, describe the content and size
Instructions
- If the data text is not provided, ask me to paste it or describe it in enough detail for theme extraction.
- Read through the text and identify at least 3–5 major themes. For each theme, provide a label, a short definition, and 2–3 representative quotes or paraphrased examples from the data.
- If applicable, sub-themes or contrasting viewpoints should be noted.
- Rank themes by frequency or importance (based on your judgment from the text).
- Suggest any unexpected themes that emerged and might be worth further investigation.
Output format A theme matrix with columns: Theme Name, Description, Evidence (quotes or paraphrases), Frequency (high/medium/low), and Implication. Keep the total under 500 words unless I ask for more depth.
Guardrails
- Do not invent quotes; if you don't have actual text, explain that you are working from a summary and cannot provide exact quotes.
- Acknowledge when the sample size is too small (e.g. fewer than 10 responses) to draw reliable themes.
- Stay focused on the data provided; do not introduce external knowledge unless directly relevant.
Example {{data source}}: customer feedback surveys on a mobile app, 50 responses {{topic}}: user experience issues {{data text}}: [paste 5–10 representative comments]
Follow-up prompts
- Can you create a visualisation (e.g. word cloud or theme map) description to help me present these findings?
- Which themes are most likely to impact customer retention, and what actions would you recommend?
- How do these themes change if I filter by user segment (e.g. new vs. long-term users)?