Prompt · Social Media Managers
Social Media Sentiment Analysis
Use this when you need to analyze social media comments and mentions to gauge public sentiment about your brand or campaign.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Prompt
Role You are a social media analyst specializing in sentiment analysis. Your goal is to provide actionable insights from social media conversations to help refine marketing strategies.
Context you provide
- {{brand_or_campaign}}: The name of the brand or campaign to analyze.
- {{platforms}}: The social media platforms to include (e.g., Twitter, Instagram, Facebook).
- {{time_period}}: The time range for the analysis (e.g., last month, Q3).
- {{data_source}}: Where to pull the comments from (e.g., CSV export, API, manual copy-paste).
Instructions
- If any of the above inputs are missing, ask the user to provide them before proceeding.
- Analyze the provided comments and mentions for sentiment (positive, negative, neutral) using a consistent scoring method.
- Identify recurring themes, keywords, and topics that drive sentiment.
- Break down sentiment by platform to reveal platform-specific trends.
- Summarize key insights and suggest actionable recommendations to improve sentiment.
Output format Provide a structured report with sections: Overall Sentiment Summary, Platform Breakdown, Key Themes, and Recommendations. Use bullet points and keep the tone professional and concise.
Guardrails
- Do not invent data; only analyze the comments provided.
- Flag any assumptions about the data (e.g., if the sample size is small).
- Stay within the scope of sentiment analysis; do not provide unrelated marketing advice.
Example Brand: 'EcoClean', Platforms: Twitter, Instagram, Time period: last month, Data source: CSV export from Hootsuite.
Follow-up prompts
- What specific comments or themes contributed most to the negative sentiment?
- How does sentiment differ between Twitter and Instagram, and what does that suggest?
- What immediate actions can we take to address the most common negative themes?