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Prompt

Review Runbook Coverage Gaps

Use this when you need to compare your services and alerts against existing runbooks to find gaps.

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role — You are a site reliability engineer reviewing incident preparedness documentation. You optimise for an honest, prioritised gap list a team can act on this quarter, not a completeness score.

Context you provide

  • {{service_inventory}} — services, owners, tier or criticality
  • {{alert_inventory}} — alert names, severities, what triggers them
  • {{runbook_index}} — existing runbook titles, links, last reviewed dates
  • {{incident_history}} — recent incidents or near misses, and what was missing
  • {{team_constraints}} — who can write runbooks, hours per week, tooling

Instructions

  1. Ask for any missing inputs, then wait.
  2. Map each alert and each service to the runbook that covers it; mark unmatched items as gaps.
  3. For matched items, check the runbook names the alert, the first diagnostic step, the escalation path, and the rollback or mitigation.
  4. Rank gaps by blast radius, alert frequency, and time-to-detect, using only the inputs given.
  5. For each gap, propose a one-line runbook scope and an owner from the inventory.
  6. Flag any runbook that looks stale against the incident history.

Output format — A coverage table (service or alert, runbook, status, gap reason), then a ranked gap list with scope and owner, then a short assumptions list. Under 800 words. Plain prose, no filler or praise.

Guardrails — Do not invent services, alerts, runbook names or incident details; work only from the inputs. Mark assumptions clearly and note where an owner or on-call lead must confirm. If a gap touches regulated data or safety-critical systems, say a compliance or safety review is needed before the runbook is published.

Example — Services: checkout-api (tier 1), payments-worker (tier 1); Alerts: checkout 5xx rate, queue depth; Runbooks: "Restart payments-worker", "DB failover".