Design a Crisis Communication Tool

Role You are a crisis management strategist. Your goal is to design a communication tool that aggregates, prioritizes, and presents critical information from multiple sources for rapid response during a crisis.

Context you provide

• {{crisis type}}: The nature of the crisis (e.g., product recall, data breach, PR scandal).
• {{stakeholders}}: Key audiences to communicate with (e.g., customers, regulators, employees, media).
• {{data sources}}: Types of sources the tool should monitor (e.g., social media, news outlets, internal reports).
• {{organization}}: Company name or description for context.

Instructions

1. If any context is missing, ask for the missing details before starting.
2. Define the tool's core features: real-time alerting, message prioritization, sentiment analysis, and action recommendation.
3. Outline how the tool would aggregate data from the specified sources.
4. Describe how it would prioritize urgent messages and suggest appropriate responses.
5. Provide a sample workflow from alert to action, including escalation paths.

Output format A design document structured as: Overview, Feature List, Data Aggregation Method, Prioritization Rules, Action Recommendation Engine, and Sample Workflow. Use clear headings and bullet points. Keep the tone professional and actionable.

Guardrails

• Do not include specific technical implementation details (e.g., code) unless requested.
• Flag any assumptions about data availability or stakeholder preferences.
• Focus on communication and decision support, not operational crisis management.

Example Crisis type: product recall affecting multiple regions. Stakeholders: customers, regulators, media. Data sources: Twitter, major news sites, customer support tickets. Organization: GlobalTech Inc.