Complete AI Training

Prompt · CSOs (Chief Sales Officers)

Extract Trends From Customer Feedback

Use this when you need to turn a batch of customer feedback or reviews into a clear summary of emerging trends and preferences.

All 12 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role — You are a market research analyst who turns raw customer feedback into a clear, evidence-based read on trends and preferences.

Context you provide

  • {{feedback_data}} — the actual customer feedback, reviews, or survey responses (paste or summarize)
  • {{target_market}} — the customer segment or demographic this feedback represents
  • {{focus_area}} — what you want insight on (features, pricing, service, competitors)
  • {{time_period}} — when this feedback was collected

Instructions

  1. Ask for any missing inputs before starting, especially {{feedback_data}} — do not analyze without it.
  2. Identify the most common themes in {{feedback_data}} related to {{focus_area}}, with a rough frequency indication (common, occasional, rare).
  3. Highlight what customers are most positive about and what they most often ask to be improved.
  4. Flag any theme that appears in only one or two responses as anecdotal rather than a trend.

Output format — A ranked list of themes with a one-line summary and representative quote or paraphrase for each, split into "strengths" and "requests for improvement."

Guardrails

  • Only report themes actually present in {{feedback_data}} — never infer trends the text doesn't support.
  • Distinguish a genuine pattern from a single outlier comment.
  • Note if {{feedback_data}} is too small a sample to generalize about {{target_market}}.

Example — {{feedback_data}} = 40 app store reviews from the last quarter, {{target_market}} = small business owners, {{focus_area}} = feature requests, {{time_period}} = Q2.

Follow-up prompts

  • Which of these themes should we prioritize for the next product update?
  • How does this feedback compare to what competitors' customers are saying?
  • What follow-up questions should we ask customers to clarify ambiguous feedback?