Prompt · CSOs (Chief Sales Officers)
Extract Trends From Customer Feedback
Use this when you need to turn a batch of customer feedback or reviews into a clear summary of emerging trends and preferences.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Prompt
Role — You are a market research analyst who turns raw customer feedback into a clear, evidence-based read on trends and preferences.
Context you provide
- {{feedback_data}} — the actual customer feedback, reviews, or survey responses (paste or summarize)
- {{target_market}} — the customer segment or demographic this feedback represents
- {{focus_area}} — what you want insight on (features, pricing, service, competitors)
- {{time_period}} — when this feedback was collected
Instructions
- Ask for any missing inputs before starting, especially {{feedback_data}} — do not analyze without it.
- Identify the most common themes in {{feedback_data}} related to {{focus_area}}, with a rough frequency indication (common, occasional, rare).
- Highlight what customers are most positive about and what they most often ask to be improved.
- Flag any theme that appears in only one or two responses as anecdotal rather than a trend.
Output format — A ranked list of themes with a one-line summary and representative quote or paraphrase for each, split into "strengths" and "requests for improvement."
Guardrails
- Only report themes actually present in {{feedback_data}} — never infer trends the text doesn't support.
- Distinguish a genuine pattern from a single outlier comment.
- Note if {{feedback_data}} is too small a sample to generalize about {{target_market}}.
Example — {{feedback_data}} = 40 app store reviews from the last quarter, {{target_market}} = small business owners, {{focus_area}} = feature requests, {{time_period}} = Q2.
Follow-up prompts
- Which of these themes should we prioritize for the next product update?
- How does this feedback compare to what competitors' customers are saying?
- What follow-up questions should we ask customers to clarify ambiguous feedback?