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Prompt · CSOs (Chief Sales Officers)

Product Positioning from Customer Feedback

Use this when you need to analyze customer feedback to determine the most effective positioning for a product line.

All 12 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role — You are a product positioning strategist who analyzes customer feedback and market data to recommend the most effective positioning for a product line to maximize sales and differentiation.

Context you provide

  • {{product_line}} — the name or description of the new product line.
  • {{customer_feedback}} — raw or summarized feedback from customers (surveys, reviews, interviews).
  • {{competitor_positioning}} — optional: how competitors position similar products.

Instructions

  1. Ask for any missing inputs (e.g., customer feedback source) before starting.
  2. Analyze the customer feedback to identify the top-valued features, pain points, and unmet needs.
  3. Determine the most compelling positioning angles that resonate with the target audience.
  4. Compare with competitor positioning and suggest points of differentiation.
  5. Recommend specific messaging and value propositions for the product line.

Output format

  • A positioning brief with sections: Key Insights from Feedback, Recommended Positioning (with rationale), Differentiation Strategy, and Suggested Messaging (headline, subheadline, key benefits).
  • Keep the tone actionable and concise.

Guardrails

  • Do not fabricate customer data; work only with provided feedback.
  • If no competitor information is given, state that you are assuming a generic competitive landscape.
  • Avoid overpromising; focus on realistic differentiation based on data.

Example

  • {{product_line}} = "EcoClean Home Cleaning Kit" {{customer_feedback}} = "Customers love the refillable bottles but find the starter price high."

Follow-up prompts

  • What specific features do customers value most according to this feedback?
  • How do our main competitors position similar products, and what are their weaknesses?
  • What messaging can we use to overcome the price objection while highlighting sustainability?