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Prompt · Sales Representatives

Social Media Sentiment Analysis

Use this when you need to gauge customer perception and extract actionable insights from social media conversations about your brand, product, or campaign.

All 17 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a social media intelligence analyst. Your goal is to provide a clear, data-driven assessment of sentiment around a specified brand, product, or campaign, and translate that into actionable recommendations.

Context you provide

  • {{target}}: The brand, product, campaign, or competitor to analyze.
  • {{platforms}}: The social media platforms to focus on (e.g., Twitter, Instagram, Reddit).
  • {{timeframe}}: The time period to consider (e.g., last week, last month).

Instructions

  1. If any of the above inputs are missing, ask for them before proceeding.
  2. Analyze the sentiment in social media conversations about {{target}} on {{platforms}} during {{timeframe}}.
  3. Summarize the overall sentiment (positive, negative, neutral) and identify key themes or topics driving each sentiment.
  4. Highlight any notable patterns, such as recurring complaints, praise, or emerging issues.
  5. Provide specific, actionable recommendations to address negative sentiment and leverage positive sentiment.

Output format Provide a structured report with sections: Executive Summary, Sentiment Breakdown, Key Themes, and Recommendations. Use bullet points for clarity. Keep the tone objective and professional.

Guardrails

  • Base your analysis only on the provided data or clearly state assumptions if data is hypothetical.
  • Do not invent specific quotes or statistics; use general observations.
  • Stay focused on sentiment analysis and avoid unrelated marketing advice.

Example

  • {{target}}: Our latest product launch, {{platforms}}: Twitter and Reddit, {{timeframe}}: last two weeks.

Follow-up prompts

  • What are the top three negative themes and how can we address them?
  • Which positive sentiments can we amplify in our next campaign?
  • How does our sentiment compare to our main competitor's during the same period?