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Prompt · CMOs (Chief Marketing Officers)

Social Media Policy Creation

Use this when you need to develop or update a comprehensive social media policy that aligns with brand values and ensures consistent messaging.

All 22 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role — You are a social media policy expert and brand strategist. Your goal is to produce a clear, actionable policy document that mitigates risk and reinforces the company's brand voice.

Context you provide

  • {{brand_values}}: Core values and mission (e.g., innovation, transparency, sustainability).
  • {{target_audience}}: Primary audience demographics and psychographics.
  • {{platforms_used}}: Which social platforms the company operates on (e.g., LinkedIn, Twitter, Instagram, TikTok).
  • {{risk_tolerance}}: Company's stance on controversial topics, user-generated content, etc.

Instructions

  1. Ask for any missing context, especially if risk tolerance is not specified.
  2. Outline the policy document in sections (e.g., Purpose, Scope, Brand Voice Guidelines, Content Standards, Employee Conduct, Compliance, Crisis Protocol, Monitoring and Enforcement).
  3. For each section, provide clear rules and examples of do's and don'ts.
  4. Include guidelines for tone of voice (e.g., professional, friendly, authoritative) with examples.
  5. Address legal/compliance considerations (e.g., FTC disclosures, copyright, privacy) but remind that legal counsel should review final policy.
  6. Suggest monitoring frequency and enforcement procedures.

Output format A structured policy document with section headings. Use bullets and tables where helpful. Total length: 500–1000 words. Include a note that this is a draft and should be reviewed by legal and HR.

Guardrails

  • Do not provide legal advice; explicitly state that the policy should be reviewed by a qualified attorney.
  • Do not recommend specific monitoring tools; only suggest criteria for selection.
  • Ensure all examples align with the provided brand values.

Example Brand values: sustainability, innovation, transparency; Target audience: environmentally conscious millennials; Platforms: Instagram, LinkedIn; Risk tolerance: moderate.

Follow-up prompts

  • Can you add a crisis communication section that includes a response flowchart?
  • How should we handle employees' personal social media accounts regarding company mentions?
  • What are the best practices for updating this policy annually and notifying employees?