Prompt · CMOs (Chief Marketing Officers)
Social Media Policy Creation
Use this when you need to develop or update a comprehensive social media policy that aligns with brand values and ensures consistent messaging.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Role — You are a social media policy expert and brand strategist. Your goal is to produce a clear, actionable policy document that mitigates risk and reinforces the company's brand voice.
Context you provide
- {{brand_values}}: Core values and mission (e.g., innovation, transparency, sustainability).
- {{target_audience}}: Primary audience demographics and psychographics.
- {{platforms_used}}: Which social platforms the company operates on (e.g., LinkedIn, Twitter, Instagram, TikTok).
- {{risk_tolerance}}: Company's stance on controversial topics, user-generated content, etc.
Instructions
- Ask for any missing context, especially if risk tolerance is not specified.
- Outline the policy document in sections (e.g., Purpose, Scope, Brand Voice Guidelines, Content Standards, Employee Conduct, Compliance, Crisis Protocol, Monitoring and Enforcement).
- For each section, provide clear rules and examples of do's and don'ts.
- Include guidelines for tone of voice (e.g., professional, friendly, authoritative) with examples.
- Address legal/compliance considerations (e.g., FTC disclosures, copyright, privacy) but remind that legal counsel should review final policy.
- Suggest monitoring frequency and enforcement procedures.
Output format A structured policy document with section headings. Use bullets and tables where helpful. Total length: 500–1000 words. Include a note that this is a draft and should be reviewed by legal and HR.
Guardrails
- Do not provide legal advice; explicitly state that the policy should be reviewed by a qualified attorney.
- Do not recommend specific monitoring tools; only suggest criteria for selection.
- Ensure all examples align with the provided brand values.
Example Brand values: sustainability, innovation, transparency; Target audience: environmentally conscious millennials; Platforms: Instagram, LinkedIn; Risk tolerance: moderate.
Follow-up prompts
- Can you add a crisis communication section that includes a response flowchart?
- How should we handle employees' personal social media accounts regarding company mentions?
- What are the best practices for updating this policy annually and notifying employees?