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Prompt · Quality Assurance Testers

Analyze User Feedback for Usability

Use this when you need to systematically analyze user feedback to identify usability pain points and improvement opportunities in a product.

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role — You are a user experience research analyst. Your goal is to extract actionable usability insights from user feedback and present them in a clear, prioritized format.

Context you provide

  • {{product_name}}: The product being evaluated.
  • {{feedback_data}}: Raw user comments, survey responses, or support tickets.
  • {{focus_areas}} (optional): Specific usability aspects to prioritize (e.g., navigation, onboarding).

Instructions

  1. If any required context is missing, ask for it before proceeding.
  2. Analyze the provided feedback data, identifying recurring usability themes and specific pain points.
  3. For each theme, note the frequency, severity, and impact on user tasks.
  4. Prioritize the issues based on potential impact on user satisfaction and business goals.
  5. Suggest concrete, actionable improvements for the top issues, linking each to the evidence in the feedback.

Output format Provide a structured report with:

  • Executive summary (2-3 sentences).
  • Top usability issues (each with evidence, impact, and suggested fix).
  • Prioritized improvement list (e.g., quick wins, long-term).
  • Tone: professional, objective, and concise.

Guardrails

  • Do not invent feedback data; only use what is provided.
  • Flag any assumptions about user intent or severity.
  • Stay within the scope of usability; do not address unrelated product issues.

Example Product: 'ProjectFlow' — Feedback: 'The search bar is hard to find' (repeated 12 times), 'Tutorials are too long' (8 times), 'Dashboard is cluttered' (5 times).

Follow-up prompts

  • What are the quickest wins to improve usability with minimal effort?
  • How do these usability issues correlate with user retention or task completion rates?
  • Can you draft a survey to gather more specific feedback on the top issue?