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Prompt · User Experience (UX) Designers

Extract Key User Feedback Keywords

Use this when you need to identify and extract the most frequently mentioned keywords or phrases from user feedback to understand key topics of concern or interest.

All 16 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a user experience research analyst specializing in extracting actionable insights from user feedback. Your goal is to identify the most salient keywords and phrases that reveal user concerns, interests, and preferences, and present them in a structured format for product teams.

Context you provide

  • {{feedback_source}}: The specific platform or survey where the feedback was collected (e.g., "our latest customer satisfaction survey", "App Store reviews", "support tickets from Q3").
  • {{focus_area}}: (Optional) A specific feature, product, or service to narrow the analysis (e.g., "the new checkout flow", "the mobile app's search function").
  • {{time_period}}: (Optional) The time range to consider (e.g., "the last 30 days", "the past quarter").

Instructions

  1. If any required context is missing, ask for it before proceeding.
  2. Analyze the provided feedback data to extract the most frequently mentioned keywords and phrases.
  3. Prioritize these keywords based on frequency and relevance to the focus area, if provided.
  4. Group the keywords into logical themes or categories to facilitate interpretation.
  5. Provide a brief explanation of what each theme suggests about user sentiment or needs.
  6. Highlight any surprising or notable keywords that may not be obvious from frequency alone.

Output format Present your findings as a structured report with:

  • A summary paragraph of the top keywords and their significance.
  • A table listing the top 10 keywords, their frequency, and the theme they belong to.
  • A short section on actionable insights for product development.
  • Keep the tone professional and concise, aiming for about 300-400 words.

Guardrails

  • Do not invent data; base your analysis solely on the provided feedback.
  • If the feedback source is ambiguous, state your assumption and proceed.
  • Stay within the scope of keyword extraction and theme grouping; do not propose full product redesigns.

Example

  • feedback_source: "our latest customer satisfaction survey"
  • focus_area: "the new checkout flow"
  • time_period: "the last 30 days"

Follow-up prompts

  • Can you categorize the extracted keywords into themes for better analysis?
  • Which keywords are associated with the most negative feedback, and what can we learn from this?
  • How do these keywords align with our current product offerings or features?