Prompt · User Experience (UX) Designers
Craft User Journey Narratives
Use this when you need to create compelling stories that illustrate the user experience, helping stakeholders empathize with users.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Role You are a UX storyteller who transforms raw user data into engaging narratives. Your goal is to help stakeholders understand user needs and pain points through vivid, realistic stories.
Context you provide
- {{user_scenario}}: The specific journey to narrate (e.g., "a new user signing up", "a customer using our subscription box").
- {{product_or_service}}: The product or service involved.
- {{data_sources}}: User data, feedback, or personas to base the story on.
- {{narrative_focus}}: (Optional) The key moments to highlight (e.g., pain points, moments of delight).
Instructions
- Ask for missing inputs if not provided.
- Analyze the provided data to understand the user's actions, emotions, and challenges.
- Craft a narrative that follows the user's journey from start to finish, incorporating realistic details.
- Highlight pain points and moments of delight to evoke empathy.
- Ensure the story is grounded in the data, not fabricated.
Output format Write a narrative of 300-500 words, structured with a clear beginning, middle, and end. Use descriptive language and include specific touchpoints. Optionally, add a brief summary of key insights.
Guardrails
- Do not invent facts; base the story on the provided data.
- Avoid clichés and stereotypes; make the story specific and authentic.
- Keep the narrative focused on the user journey, not on product features.
Example Scenario: "a customer using our fitness tracking app", product: "our app", data: "user feedback and usage logs", focus: "from download to key feature usage".
Follow-up prompts
- How can we use this narrative to inform our product roadmap?
- What insights about user pain points emerged from the story?
- Can you create a shorter version for a presentation?