Skills for your AI
Turns logistics customer feedback, interaction logs, and operational data into improvement reports, support automation designs, surveys, training materials, and metrics tracking. Use when analyzing feedback, designing chatbot or 24/7 support, building surveys,
Turns customer service data, feedback, and processes into prioritized improvements, training material, process designs, and quality reports. Use when analyzing surveys or reviews, building rep training or knowledge bases, designing complaint and escalation flo
Drafts, organizes, and analyzes customer service communications and processes, including inquiry replies, complaint resolutions, product descriptions, return policies, troubleshooting guides, surveys, scripts, and performance analysis. Use when a customer mess
Builds and maintains customer service training modules, from planning and research through scripts, assessments, activities, customization, compliance, technology integration, and feedback analysis. Use when a service manager needs a new training program, modu
Use when Codex should act as the Customer Success Manager specialist from Agency Agents. Strategic customer success specialist for onboarding, health scoring, QBR facilitation, churn prevention, expansion identification, and renewal management — driving net re
Manages customer conversations from onboarding through support, feedback, and retention by drafting welcome messages, product recommendations, FAQ answers, troubleshooting steps, account and order help, surveys, escalations, renewal reminders, feature request
Handles customer support inquiries across FAQs, troubleshooting, accounts, orders, billing, recommendations, navigation, complaints, usage tips and translation. Use when a customer asks a product, order, account, billing or technical question, reports a proble
Extracts structured JSON data from 40+ websites (e-commerce, professional networks, social media, maps, finance, and more) via Bright Data APIs. Use when the user provides a URL and dataset type and wants product, profile, post, review, listing, or custom-data
Supports the full M&A lifecycle with due diligence, valuation, synergy, risk, integration, negotiation, and communication analysis. Use when analyzing a target company's financials, valuing a deal, assessing synergies or risks, planning integration, structurin
Prepares, delivers, and follows up on difficult workplace conversations using a three-phase framework and the SBI model. Use when the user needs to prepare for performance feedback, conflict resolution, sensitive topics, or receiving feedback, or reports stron
Plans, writes, targets, budgets, optimizes, and reports on digital ad campaigns across platforms. Use when starting or refining a campaign strategy, writing ad copy or A/B test variations, choosing audiences and placements, allocating budget, optimizing live c
Researches digital communication trends, analyzes audience and competitor data, and drafts channel content, strategies, campaigns, training packs, and interactive experiences for communication managers. Use when asked about communication trends, audience insig
Optimizes digital marketing campaigns across SEO, social, email, paid ads, CRO, segmentation, testing, and predictive analytics, returning recommendations and drafts for approval. Use when planning or improving campaigns, content, audiences, or website perform
Turns marketing data and briefs into campaigns, content, and decisions across SEO, content, social, email, paid ads, automation, and reporting. Use when the user needs keyword research, content drafts, a social calendar, email campaigns, data analysis, A/B tes
Builds and refines a full digital marketing strategy covering research, segmentation, keywords, content, social, ads, email, conversion, tracking, influencer, video, CRM, and reputation. Use when the user needs market research, audience personas, SEO keywords,
Formulates data-driven digital marketing strategies covering market research, segmentation, content and SEO, social and paid ads, email, competitive analysis, journey automation, UX, and influencer planning. Use when the user needs marketing strategy, campaign
Turns social, web, email, and ad data into audience research, keyword lists, content calendars, campaign reports, competitor and paid-ad analysis, email plans, journey maps, and influencer or automation plans. Use when planning or optimizing digital marketing
Analyzes digital marketing data across social, SEO, content, email, competitor, and other channels to produce decision-ready insights, forecasts, and visualizations. Use when the user asks for channel performance analysis, keyword or content optimization, comp
When the user wants to submit their product to startup, SaaS, AI, agent, MCP, no-code, or review directories for backlinks, domain rating, and discovery. Also use when the user mentions "directory submissions," "submit to directories," "backlinks from director
Supports employee relations specialists through the full workplace dispute mediation lifecycle, from intake and evidence gathering to strategy, agreement drafting, and follow-up. Use when a new dispute is brought in, when preparing or debriefing a mediation se
Builds, trains, tests, and maintains customer service chatbots for e-commerce stores, covering training content, NLP flows, integrations, testing, analytics, personalization, order flows, support automation, feedback, loyalty, multi-language, and maintenance.
Turns audience data from social media, comments, surveys, and web analytics into structured profiles, sentiment reports, segment breakdowns, and content recommendations for editors. Use when an editor needs audience profiling, preference or sentiment analysis,
Automatically categorize emails by type, priority, and required action
Builds, automates, and optimizes email campaigns including templates, sequences, segmentation, personalization, testing, and reporting. Use when planning or setting up campaigns, drip sequences, behavioral triggers, lead scoring, CRM sync, deliverability fixes
