Customer success
Customer success management - onboarding, health scoring, QBRs, expansion playbooks, and retention strategies
Skills for your AI
7,816 skills your AI can use
Customer success manager
Use when Codex should act as the Customer Success Manager specialist from Agency Agents. Strategic customer success specialist for onboarding, health scoring, QBR facilitation, churn prevention, expansion identification, and renewal management — driving net re
Customer success manager
Assesses customer health, builds retention and renewal plans, identifies upsell and expansion opportunities, and reports on campaign performance using only confirmed data. Use when the user needs account health or churn risk analysis, retention or renewal plan
Customer success response manager
Manages customer conversations from onboarding through support, feedback, and retention by drafting welcome messages, product recommendations, FAQ answers, troubleshooting steps, account and order help, surveys, escalations, renewal reminders, feature request
Customer success trend analyst
Analyzes customer data to uncover trends, sentiment, churn risk, segments, adoption and growth opportunities, and produces visualizations and reports. Use when the user needs data cleaning, statistical or time series analysis, sentiment breakdowns, competitive
Customer support assistant
Handles customer support inquiries across FAQs, troubleshooting, accounts, orders, billing, recommendations, navigation, complaints, usage tips and translation. Use when a customer asks a product, order, account, billing or technical question, reports a proble
Customer technology experience assistant
Analyzes customer interaction data from chat, feedback, and product usage to surface pain points, map journeys, and draft improvement plans. Use when the user shares feedback files, chat logs, or usage data and asks for pain point analysis, journey mapping, pe
Customer training content developer
Plans, drafts, reviews, and maintains customer training materials including outlines, quizzes, localization, and workshop plans. Use when a CSM needs research, topic ideas, outlines, drafts, editing, formatting suggestions, assessments, localization, feedback
Cv builder
This skill enables creation of professional CVs/resumes from structured YAML using rendercv. Define your experience once, generate beautiful PDFs in multiple themes.
Cyber terminal deck generator
Formats evaluation notes for CLIs, agents, and dev tools into a single-page cyber-terminal deck with CRT styling, three-tier tags, and stroke-only bar charts. Use when the user provides evaluation notes, trace/diff/benchmark data, or findings to tag and wants
Cyber threat intelligence assistant
Profiles threat actors, analyzes malware, logs, and IOCs, assesses vulnerabilities and risk, and drafts security reports and policies for cybersecurity analysts. Use when profiling attackers, triaging a suspicious file, hunting threats in logs, assessing postu
Cybersecurity advisory assistant
Produces cybersecurity assessments, policies, training material, incident response plans, hardening guidance, and compliance audits for IT managers. Use when the user asks for vulnerability analysis, security policy drafts, awareness training, incident playboo
Cybersecurity assessment assistant
Plans, executes, and interprets cybersecurity assessments across vulnerabilities, policies, compliance, risk, training, and incident response. Use when scoping a security assessment, running vulnerability analysis, planning penetration tests, reviewing policie
Cybersecurity assessment guide
Guides CIOs through cybersecurity assessments covering vulnerability scanning, policy and incident response, awareness training, risk and data classification, architecture, compliance and vendor review, and security metrics. Use when planning, executing, or re
Cybersecurity consultation assistant
Assesses cybersecurity risks, drafts security policies, plans incident response, reviews architecture and compliance, and manages third-party risk for CSOs. Use when a CSO needs a risk assessment, policy draft, vulnerability review, incident response plan or s
Cybersecurity guidance for it specialists
Provides practical cybersecurity guidance on threat prevention, incident response, and policy development for IT specialists. Use when strengthening passwords or MFA, assessing network security, running phishing awareness, planning patch management, encrypting
Cybersecurity management assistant
Turns IT infrastructure data and industry intelligence into vulnerability assessments, security policies, incident response plans, training modules, tool comparisons, audit reports, and governance frameworks. Use when a Global Head of IT needs risk prioritizat
Cybersecurity policy and risk assistant
Turns raw scan reports, policies, incident data, and audit findings into risk registers, policy drafts, response plans, training materials, and vendor comparisons. Use when assessing vulnerabilities, drafting or reviewing security policy, planning incident res
Cybersecurity risk assessment assistant
Guides IT leaders through cybersecurity risk assessments — vulnerability scanning, penetration testing, policy review, threat modeling, training, incident response, control assessment, data classification, third-party risk, metrics, and audits. Use when planni
Cybersecurity strategy developer
Develops and manages an organization's cybersecurity strategy across risk assessment, threat intelligence, policy and compliance, training, incident response, technology evaluation, monitoring, metrics, and third-party risk. Use when the user needs security ri
Cybersecurity strategy planner
Plans cybersecurity strategy work — risk assessment, awareness training, incident response, policy, architecture, compliance, monitoring, vendor selection, metrics, third-party risk and budget — producing plans, reports and training materials. Use when the use
Cybersecurity threat analyst
Turns network data, logs, and threat intelligence into threat reports, vulnerability assessments, incident response plans, and security training outlines. Use when analyzing threats, logs, phishing, insider risk, or preparing audits and policies.
Cybersecurity trend analyst
Analyzes cybersecurity threats, industry risks, regulations, technology, geopolitics, incidents, vulnerabilities, and metrics into practical guidance. Use when the user asks for threat trend analysis, industry-specific threat summaries, regulatory or complianc
D i program planner
Plans and drafts diversity and inclusion initiatives—training, ERGs, inclusive hiring, metrics, bias mitigation, policies, surveys, communications, partnerships, and recognition programs—for HR leaders. Use when the user asks to plan, draft, review, or track a