Drug Recall Patient Lookup Agent

When a recall notice arrives, the pharmacy must pull stock quickly and, for patient-level recalls, contact every patient who got the product. This agent reads the notice and extracts product, strength and lot numbers. It searches stock and dispensing records, lists stock to pull, and lists patients who received affected lots. It drafts patient messages that fit the recall level. After staff pull the stock, it checks the counts match what the records show. It tracks patient contacts and follows up on anyone not yet reached. The pharmacist approves all patient messages and returns to the supplier. Edge case: if lot numbers were not recorded when the drug was dispensed, it lists every patient who received that product during the recall window.