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AI agent for community moderators

Flagged Content Review Queue Agent

A sorted queue with suggested, precedent-checked actions

Flagged Content Review Queue Agent: what goes in, what the agent does and what you get

What it does

Moderators face a queue of reports where a death threat can sit behind fifty spam flags. This agent reads every new report and the reported post with its context: the thread, the poster's history and the reporter's history. It sorts reports by severity, with threats, self-harm and doxxing first, then harassment, then spam and off-topic. For each item it suggests an action and quotes the exact guideline involved. It then checks the suggestion against similar past decisions. If it differs from precedent, it flags the item for a moderator rather than suggesting. It also checks whether a burst of reports looks coordinated. Moderators decide every action. Edge case: mass reports from accounts that joined at the same time are flagged as possible brigading instead of counted as real reports.

How it works

Follow the arrows from top to bottom. The orange dashed arrow is the loop: when a check fails, the agent goes back and tries again.

Start and resultWhat it doesA check on its own workWaits for your OKGoes back and retries
Yes, continueYes, continueApprovedNoNo 1 STARTS WHEN New reports arrive 2 USES A TOOL Load report, post, thread and user histories 3 DOES Classify severity and the guideline involved 4 DOES Sort the queue with safety items first 5 USES A TOOL Find similar past decisions 6 CHECKS THE RESULT Does the suggested action match precedent? If not: mark it for moderator judgment with thediffering cases attached. Back to step 3. 7 CHECKS THE RESULT Do reporter accounts look independent? If not: flag possible brigading and recheck the post onits merits. Back to step 2. 8 YOU APPROVE Moderator decides the action 9 RESULT Decision logged
Read the steps as a list
  1. New reports arrive
  2. Load report, post, thread and user histories
  3. Classify severity and the guideline involved
  4. Sort the queue with safety items first
  5. Find similar past decisions
  6. Does the suggested action match precedent?If not: mark it for moderator judgment with the differing cases attached. Back to step 3.
  7. Do reporter accounts look independent?If not: flag possible brigading and recheck the post on its merits. Back to step 2.
  8. Moderator decides the actionThe agent waits here for your OK.
  9. Decision logged

How it decides

It ranks by harm severity and suggests the action used in past similar cases.

  • Threats, self-harm and doxxing go to the top
  • Coordinated reports from new accounts are flagged as brigading
  • No suggestion without a cited guideline

Make it yours

Every agent is a starting point. You choose these settings for your own situation.

  • Severity order
  • Queue check frequency
  • Brigading signals
  • Which actions need two moderators

What keeps you in control

It always asks you first

  • Removing posts
  • Warnings, mutes and bans

Hard limits

  • Never removes posts or bans users itself
  • Self-harm items always go to a person

It stops when

  • Done: queue cleared
  • Stop: moderation tool down

Set it up

We guide you through the set-up, step by step

Members get the full set-up guide for this agent. No technical skills needed: you copy, paste and upload.

10 minto set it up in your AI
5 AIsChatGPT, Claude, Copilot, Gemini, Grok
  • One set of instructions to paste into your AI, with the clicks for ChatGPT, Claude, Microsoft 365 Copilot, Gemini and Grok
  • The agent then walks you through connecting your own data, one source at a time
  • A downloadable copy with the flow chart, the rules and the full guide
Get access to this agent

An example run

What happensOn a Friday night, a post got 22 reports in ten minutes. The agent found 19 reporters joined the same day, and the post broke no rule, so the coordination check flagged brigading. Separately, a reply sharing a home address went straight to the top of the queue. The moderator removed the address within minutes and dismissed the brigaded reports.

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