AI agent for community moderators
New Member Welcome and Rules Check Agent
Reduce rule breaks from new members through timely, friendly guidance.
What it does
A hundred new members join each week, and the same three rule breaks come back, such as promoting products in the first post. This agent watches new joins and drafts a friendly welcome that points to the rules most relevant to where the person joined from. After the moderator approves the template and each message, it sends them. It then checks the member's first posts for rule issues. If a post breaks a rule, it drafts a friendly reminder that names the rule and links to it, and waits for approval. It tracks repeat breaches per member and suggests a stronger step only when a pattern appears. It measures weekly whether rule breaks among new members are falling. Edge case: a new member posts a real support question that looks like a promotion, so the agent holds it for a human.
How it works
Follow the arrows from top to bottom. The orange dashed arrow is the loop: when a check fails, the agent goes back and tries again.
Read the steps as a list
- New member joins
- Read the join source and profile
- Draft a welcome with the most relevant rules
- Moderator approves the welcome messageThe agent waits here for your OK.
- Send the approved welcome
- Read the member's first posts
- Does each post follow the rules?If not: draft a friendly reminder naming the rule and linking to it. Back to step 6.
- Moderator approves the reminderThe agent waits here for your OK.
- Record the reminder and watch the next posts
- Did the member's next posts follow the rules?If not: mark a repeat breach and pass it to the moderator for a decision. Back to step 6.
- Weekly rule-break report
How it decides
A post is flagged when it matches a rule check, such as links to a product in a first post. The first breach gets a reminder, and repeat breaches go to the moderator.
- Send a reminder for a first breach and a moderator review for the second
- Hold posts that look like support questions rather than promotion
- Match welcome rules to the join source, such as a sales page or a forum link
- Track new members for 30 days
Make it yours
Every agent is a starting point. You choose these settings for your own situation.
- Rules and their short texts
- Tone of the welcome and reminders
- Days of monitoring (default 30)
- Breach rule before a human review
- Weekly report format
What keeps you in control
It always asks you first
- Moderator approves the welcome template and each message to members
- Moderator decides on repeat breaches
Hard limits
- Never message a member without moderator approval
- Never remove a post or restrict an account on its own
It stops when
- Done: member follows rules for 30 days or is handed to a moderator
- Stop: a post contains abuse or threats, which goes straight to the moderator
Set it up
We guide you through the set-up, step by step
Members get the full set-up guide for this agent. No technical skills needed: you copy, paste and upload.
- One set of instructions to paste into your AI, with the clicks for ChatGPT, Claude, Microsoft 365 Copilot, Gemini and Grok
- The agent then walks you through connecting your own data, one source at a time
- A downloadable copy with the flow chart, the rules and the full guide