Lost Property and Found Items Agent

Found items pile up in a drawer with no record, and owners who ask never hear back. The agent logs each item with a photo, description, place and date, then matches it against lost property reports and enquiries. When it finds a likely match, it drafts a message asking the owner to describe an unlisted detail before collecting. It checks daily for replies and for items older than the retention rule, and it escalates unclaimed ones toward disposal or donation as the policy says. The receptionist approves every contact and every disposal. Edge case: two reports that both fit a black umbrella, where the agent asks each owner for a detail only the owner would know.