AI agent for retail sales associates
Shelf Gap and Restock Agent
Keep shelves full during each shift and catch stock count errors
What it does
Associates must keep shelves full while also helping customers, and gaps are easy to miss on a busy floor. Every two hours during a shift, this agent reads shelf scan or photo results and sales data to find empty and low spots. For each item, it checks back room and system stock. If stock is in the back, it adds the item to a restock list sorted by aisle. If the system says stock exists but the back room is empty, it flags a likely count error. After the associate restocks, it checks the shelf again; if a spot is still empty, it looks for the item in other locations and updates the list. The associate does the restocking, and the shift lead approves every count correction. Edge case: a recalled item is never restocked, even when stock is present in the back room.
How it works
Follow the arrows from top to bottom. The orange dashed arrow is the loop: when a check fails, the agent goes back and tries again.
Read the steps as a list
- Two-hour shelf check
- Read shelf scans and sales
- Find gaps and low spots
- Check back room and system stock
- Build restock list by aisle
- Is the shelf full after restocking?If not: recheck stock and flag a count error. Back to step 4.
- Shift lead approves count correctionsThe agent waits here for your OK.
- Shift restock log
How it decides
Gaps with back room stock go to the restock list. Gaps with system stock but no back room stock are count errors.
- Recalled items not restocked
- Count errors flagged for the shift lead
- Restock by aisle order
Make it yours
Every agent is a starting point. You choose these settings for your own situation.
- Check frequency
- Priority aisles
- Count error threshold
What keeps you in control
It always asks you first
- Count corrections
Hard limits
- Never changes system counts itself
- Never restocks recalled items
It stops when
- Done: shelves full
- Stop: system down
Set it up
We guide you through the set-up, step by step
Members get the full set-up guide for this agent. No technical skills needed: you copy, paste and upload.
- One set of instructions to paste into your AI, with the clicks for ChatGPT, Claude, Microsoft 365 Copilot, Gemini and Grok
- The agent then walks you through connecting your own data, one source at a time
- A downloadable copy with the flow chart, the rules and the full guide