Store Shrink Exception Investigation Agent

Store losses from theft, errors and damage add up, but most signals are buried in daily data. Each week this agent looks for loss signals: refund and void spikes by register or employee, stock drops not matched by sales, deliveries short against invoices, and damaged goods write-offs. For each exception it checks for ordinary explanations first, such as a missed delivery scan or a price change. Exceptions still unexplained are listed with evidence. It rechecks open items the next week to see if they repeat. Possible employee issues go only to the manager and loss prevention, never to the wider team. The manager decides any action. Edge case: an employee with many refunds who works the returns desk is compared with other returns-desk staff, not the whole store.