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AI agent for engineering managers

Team Skills and Bus-Factor Agent

Reduce single-person dependencies and confirm the risk fell

Risk managementDecisionsIT and developmentManagement
See how it worksGet access
Team Skills and Bus-Factor Agent: what goes in, what the agent does and what you get

What it does

Only one engineer knows how the billing batch works, and she is leaving in six weeks. This agent reads code ownership, review history, commit counts and on-call records to find areas where one person did most of the work and reviews. It lists areas with a single expert and ranks them by importance and risk, such as customer impact. For each it proposes pairing, a walkthrough, a documentation task or a rotation. It rechecks next quarter to see whether the share of the main expert has fallen and whether others now review and fix incidents there. The manager approves the plan. Edge case: a person owns a legacy module nobody touches, so the agent separates low-change areas from active ones.

How it works

Follow the arrows from top to bottom. The orange dashed arrow is the loop: when a check fails, the agent goes back and tries again.

Start and resultWhat it doesA check on its own workWaits for your OKGoes back and retries
ApprovedYes, continueNo 1 STARTS WHEN Quarterly review 2 USES A TOOL Read commit, review and incident history by area 3 DOES Compute each person's share of changes, reviews andfixes per area 4 DOES Flag areas with a single expert and rank byimportance 5 DOES Propose pairing, walkthroughs, docs or rotation perarea 6 YOU APPROVE Manager approves the plan 7 USES A TOOL Track the work next quarter 8 USES A TOOL Recompute the shares 9 CHECKS THE RESULT Did the main expert's share fall below 60% in theflagged areas? If not: revise the actions for that area, such as astronger rotation. Back to step 4. 10 RESULT Bus-factor report with change over time
Read the steps as a list
  1. Quarterly review
  2. Read commit, review and incident history by area
  3. Compute each person's share of changes, reviews and fixes per area
  4. Flag areas with a single expert and rank by importance
  5. Propose pairing, walkthroughs, docs or rotation per area
  6. Manager approves the planThe agent waits here for your OK.
  7. Track the work next quarter
  8. Recompute the shares
  9. Did the main expert's share fall below 60% in the flagged areas?If not: revise the actions for that area, such as a stronger rotation. Back to step 4.
  10. Bus-factor report with change over time

How it decides

It flags an area when one person accounts for more than 70% of recent changes and reviews and the area is important or changes often.

  • Flag an area where one person has over 70% of changes and reviews
  • Rank customer-facing and high-change areas first
  • Separate low-change legacy areas from active ones
  • Recheck after one quarter

Make it yours

Every agent is a starting point. You choose these settings for your own situation.

  • Single-expert threshold (default 70%)
  • Target share (default 60%)
  • Areas in scope
  • Data sources
  • Review frequency

What keeps you in control

It always asks you first

  • Manager approves the plan
  • Manager approves any change to ownership files

Hard limits

  • Never use the data to evaluate individual performance
  • Never change access or ownership files without approval

It stops when

  • Done: shares fall below the target in the flagged areas
  • Stop: the team is too small to share the areas and hiring is needed

Set it up

We guide you through the set-up, step by step

Members get the full set-up guide for this agent. No technical skills needed: you copy, paste and upload.

10 minto set it up in your AI
5 AIsChatGPT, Claude, Copilot, Gemini, Grok
  • One set of instructions to paste into your AI, with the clicks for ChatGPT, Claude, Microsoft 365 Copilot, Gemini and Grok
  • The agent then walks you through connecting your own data, one source at a time
  • A downloadable copy with the flow chart, the rules and the full guide
Get access to this agent

An example run

What happensFor billing, one engineer had 78% of changes, 81% of reviews and 6 of 7 incident fixes. The agent ranked it first and proposed two pairing sessions a week and a runbook. A quarter later the share was 66%, above the 60% target, so the check failed. It added a rotation of the incident duty to a second engineer. After another quarter the share was 54%, and the manager closed the item.

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