Complete AI Training

AI plugins · Microsoft 365 Copilot

AI plugins for Microsoft 365 Copilot: one for every job

A Copilot agent: set it up yourself in Agent Builder, or give IT the ready app package. Find your job below: every plugin gives Microsoft 365 Copilot the skills, prompts and app ideas for that job, and takes about 5 minutes to install.

How to install a plugin in Microsoft 365 Copilot (5 minutes)
  1. Download the Microsoft 365 Copilot version and unzip it.
  2. Open Microsoft 365 Copilot (m365.cloud.microsoft/chat) and click Create agent, then the Configure tab.
  3. Name it Your job Assistant. Paste everything from agent-builder/instructions.txt into Instructions.
  4. Under Knowledge, upload the files from agent-builder/knowledge. Add the starter prompts and click Create.
  5. Working in a company? The appPackage folder is a ready app for your IT team, with the Complete AI Training connection built in. The README has a message you can forward to them.
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8 plugins

AI plugin

Call Center Supervisors

One download gives your AI 17 skills, 290 prompts, 8 apps and 11 Grok Bot agents for shift planning, call reviews, coaching and escalations.

17 skills · 290 prompts · 8 apps
AI plugin

Community Moderators

Eight skills, 22 prompts, 4 apps and 7 Grok Bot agents in one download, so your AI drafts replies, applies your rules and clears the report queue.

8 skills · 22 prompts · 4 apps
AI plugin

Customer Experience Managers

One download gives your AI 17 skills, 26 prompts, 4 apps and 12 Grok Bot agents for journey maps, feedback analysis and loyalty plans, all inside the AI you already use.

17 skills · 26 prompts · 4 apps
AI plugin

Customer Onboarding Specialists

16 skills, 26 prompts, 5 apps and 12 Grok Bot agents that draft welcomes, setup guides and follow-ups inside the AI you already use.

16 skills · 26 prompts · 5 apps
AI plugin

Customer Service Managers

One download adds 17 skills, 22 prompts, 8 apps and 12 Grok Bot agents to the AI you already use, so escalations, coaching and staffing stop eating your week.

17 skills · 22 prompts · 8 apps
AI plugin

Customer Service Representatives

17 skills, 311 prompts and 5 apps for insurance support work, plus a Grok Bot team. One download adds all of it to the AI you already use.

17 skills · 311 prompts · 5 apps
AI plugin

Customer Success Managers

Get 17 skills, 261 prompts, 6 apps and 12 Grok Bot agents inside the AI you already use, so every account plan, health check and renewal is ready faster.

17 skills · 261 prompts · 6 apps
AI plugin

Customer Support Representatives

One download gives your AI 17 skills, 272 prompts, 8 apps and 12 Grok Bot agents for tickets, refunds, complaints and escalations.

17 skills · 272 prompts · 8 apps

Install guides per AI

Every plugin works in all of these. Pick yours to see the steps.