DokBot

DokBot is a chatbot that admits when it does not know an answer instead of guessing or dropping the conversation. It is built for website owners who want a more honest, visitor-friendly support experience.

DokBot

About DokBot

DokBot turns uploaded PDFs and text files into an AI chatbot that answers questions on a website. When it cannot resolve a query, it collects the user's email instead of generating a fabricated response. The tool launched this week and is built by Lautaro Silva.

Review

DokBot takes a narrow approach to website support by restricting its knowledge base to documents you supply. The system draws a hard line at what it doesn't know - it asks for an email rather than guessing. This review examines how that design choice plays out in practice.

Key Features

  • Builds a chatbot from uploaded PDFs and plain text files
  • Runs 24/7 to answer visitor questions based solely on those documents
  • Switches to email collection when a question falls outside its knowledge
  • Operates without requiring code, using a no-code setup flow

Pricing and Value

DokBot currently runs a 50% discount on all plans as a launch offer. The reference content does not specify base prices, tier limits, or what each plan includes. Without that detail, the actual cost after the promotion remains undefined.

Pros

  • Refuses to hallucinate - it won't invent an answer when it lacks information
  • Simple document ingestion; PDFs and text files are the only inputs needed
  • No-code setup makes it accessible to teams without developer resources
  • Email capture on unknown questions keeps a lead path open instead of dead-ending the conversation

Cons

  • Limited to PDF and text file sources - websites, databases, or live APIs are not supported
  • No visibility yet into analytics, conversation logs, or customization options beyond the core Q&A loop
  • Not a fit for teams that need a bot to handle multi-step workflows or pull data from multiple systems in real time

DokBot suits small teams or solo operators who want a straightforward document Q&A widget without worrying about the bot making things up. It's less appropriate for support setups that require the chatbot to take actions, access live backend data, or draw from a wide range of source types. For the specific job of answering questions strictly from a known set of files, the tool does what it says on the tin.



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