Implementation example · Hospitality, Hotels and Restaurants

How a 19-person boutique hotel and restaurant learns AI

An independent 34-room hotel with its own restaurant. The close-knit team of 19 runs every part of the guest experience, from the front desk and housekeeping to the kitchen and events.

19 people
10 roles
Hospitality, Hotels and Restaurants

Who learns what, and what it could be worth

19 people

The hours saved are your estimate: change them per role. The value uses the cost of an hour below.

RoleWhat they learnHours saved a week, eachValue a year
General Manager1 person

Learns to use Copilot to draft board reports, summarise guest feedback, and generate financial forecasts in Excel.
h / week $1,472 AI training for General Manager
Front Desk Manager1 person

Learns to use AI to handle guest email drafts, automated booking confirmations, and shift summary notes in Teams.
h / week $1,472 AI training for Hotel Manager
Front Desk Agents4 people

Learns to use AI to draft responses to the ten most common guest questions and pull up reservation details for personalised replies.
h / week $5,888 AI training for Receptionist
Housekeeping Manager1 person

Learns to use Copilot to create daily room assignment lists based on Mews occupancy data and flag VIP preferences.
h / week $1,472 AI training for Hotel Manager
Housekeepers5 people

Learns to receive AI-generated personal cleaning lists each morning via Teams, noting guest requests and early check-ins.
h / week $7,360 Picks the closest job when they join
Head Chef1 person

Learns to use AI to suggest daily specials based on stock levels, seasonality, and cost-per-plate calculations.
h / week $1,472 AI training for Chef
Sous Chef1 person

Learns to use AI to monitor inventory and send Teams alerts when items drop below the level needed for upcoming covers.
h / week $1,472 AI training for Chef
Line Cooks2 people

Learns to get prep lists and scaled recipes from AI based on the day's reservations and event orders.
h / week $2,944 AI training for Chef
Restaurant Manager1 person

Learns to use AI to draft the weekly staff rota, handle event enquiry emails, and build the pre-shift briefing note.
h / week $1,472 AI training for Restaurant Manager
Servers2 people

Learns to use AI to suggest dish descriptions and wine pairings on a tablet, and capture dietary notes into a shareable log.
h / week $2,944 Picks the closest job when they join

What could it be worth? Your own estimate

Change the numbers to fit your team. This is a calculation on your numbers, not a promise or a measured result.

Cost of an hour of work ($)

People on the team19

Hours saved a week19

874hours a year

$27,968worth of time a year

31hours a year pay for the Business plan ($990)

Counted over 46 working weeks a year, from the hours per role above.

How this team would get started

1
Upload your team list
A .csv or Excel file with names, emails and job titles. We match every job title to its job, and you check the list before anyone gets an email.
2
Everyone gets their own 3 steps
Courses for their own job with AI Expert certificates, their AI set up in about 15 minutes, and an AI Coach with a new idea for their work every day.
3
You follow the progress
Lessons, certificates and hours saved per person, plus a monthly team report. Never what anyone types into their AI.

Set up your team See the Business plan

Tools this team already uses: Mews (property management), Square for Restaurants (POS), Xero (accounting), Microsoft 365 (Outlook, Word, Excel, Teams), Mailchimp (email marketing), Trello (task management), SiteMinder (channel manager). The courses and AI kits work with ChatGPT, Claude and Microsoft 365 Copilot.

Rather have it done for you? Complete AI Business ↗ sets up AI for a whole team in 7 days.

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