Agora Wins Best Communications API for Seamless Human-AI Interaction at 2025 API World

Agora Wins Best Communications API at 2025 API World Conference

Agora, Inc. (NASDAQ: API) was honored with the Best Communications API award at the 2025 API Awards, held during the API World conference in Santa Clara, California. The event gathers developers and technical leaders to highlight innovation and advancements in API technology. This award recognizes Agora's excellence in delivering seamless, natural, and scalable communication experiences.

Advancing Real-Time Voice Communication

Agora’s Conversational AI Engine stood out for enabling smooth, real-time conversations between humans and AI agents. Built on Agora's Software-Defined Real-Time Network (SDRTN®), which supports over 80 billion minutes of engagement monthly, the engine ensures ultra-low latency, clear audio quality, and reliable delivery at scale.

"Agora has spent more than ten years perfecting real-time human communication. With our Conversational AI Engine, we bring that expertise to human-AI interactions," said Tony Zhao, CEO of Agora. "Winning Best Communications API confirms our commitment to making AI conversations as natural and responsive as talking to another person."

New Opportunities for Developers

The Conversational AI Engine simplifies building custom voice AI agents and integrating them into various applications. It supports diverse use cases such as 24/7 customer support, AI shopping assistants, immersive education, and live fan interaction. Key features include:

• Ultra-low latency: Sub-second end-to-end latency for smooth, natural AI conversations.
• Choice of providers: Flexibility to select ASR, LLM, and TTS providers for customization.
• Intelligent interruption handling: Allows users to interrupt AI responses mid-sentence to quickly adjust requests.
• Noise suppression: Built-in noise suppression and echo cancellation help AI understand users in noisy environments.
• Scalability and reliability: Powered by Agora's global SDRTN® network, supporting billions of interaction minutes monthly.

Learn more about Agora's Conversational AI Engine on their official product page.

About Agora

Agora is a global leader in real-time engagement technology. Their APIs enable developers to embed real-time voice, video, interactive live streaming, chat, and conversational AI into apps and IoT devices. Headquartered in Santa Clara, CA, Agora supports over 1,700 organizations worldwide, powering experiences across social media, live shopping, education, and telehealth.

For more information, visit www.agora.io.