AI and the Growing Risk of Government-Inspired Scams
Scammers are increasingly targeting residents by pretending to be government agencies, using technology and public trust to steal millions. Recent data from the FBI and FTC show a sharp rise in both victims and financial losses linked to these government imposter scams.
Scammers impersonate agencies like DMVs, tax offices, and court systems, using emails, phone calls, and texts to demand payments for fake tolls, missed jury duties, or taxes. These scams often include realistic details and even spoofed “.gov” email addresses, making them harder to detect.
The AI Factor
The availability of generative AI tools has made it easier for fraudsters to craft convincing messages and mimic officials. This increased sophistication challenges residents and government workers alike in identifying scams.
Alarming Statistics
The 2024 Internet Crime Report reveals a more than 50% increase in victims reporting scams from fake government agencies to the FBI—from 11,554 in 2022 to 17,367 in 2024. Financial losses exceeded $400 million last year alone.
Beyond individual harm, these scams affect local governments by eroding public trust. Victims may hesitate to engage with legitimate government services, causing missed payments and revenue gaps.
What Governments Can Do
- Boost Public Awareness: Inform residents about common scam tactics and how to verify official communications.
- Strengthen Email Security: Adopt stronger email authentication methods to reduce spoofing of official addresses.
- Use Secure Digital Portals: Provide residents with a trusted, single source for official messages and payments.
- Coordinate Across Agencies: Share information and collaborate to respond effectively to emerging fraud tactics.
As fraudsters get more creative, coordinated, and proactive strategies are essential to protect residents and maintain confidence in government services.
For those in government roles looking to better understand AI and its implications, exploring relevant AI courses can provide practical insights. Visit Complete AI Training for resources tailored to public sector needs.
Your membership also unlocks:
