Allianz and Anthropic Forge Global Partnership to Advance Responsible AI in Insurance
Allianz SE | Munich | Jan 09, 2026
Allianz and Anthropic are partnering to accelerate responsible AI across the Group. The focus: equipping employees, automating operations with agentic AI, and meeting strict regulatory expectations with full auditability.
Why this matters for insurers
- Safer AI deployment grounded in transparency, oversight, and traceability.
- Faster, more accurate workflows that shorten claim cycle times and reduce manual rework.
- Stronger compliance posture with decision logs and clear rationale for every AI-assisted action.
Three projects driving responsible AI
1) Empowering people, and reimagining code with AI
Anthropic's Claude models will sit inside Allianz's internal AI platform, available to employees across functions. "Claude Code" is already supporting thousands of developers, speeding up software delivery and improving code quality.
Model Context Protocols (MCPs) will let teams securely connect to data across apps and services. For IT and business users, this means quicker access to context, fewer swivel-chair tasks, and cleaner handoffs.
2) Agentic AI automation for speed and customer excellence
Allianz and Anthropic are building custom AI agents that can run multi-step workflows at scale - from intake documentation to claims handling in lines such as motor and health. Expect fewer manual steps, faster first payments, and more consistent service where it matters most.
All of this is paired with human-in-the-loop. In sensitive or complex cases, Allianz employees take over to ensure empathy and sound judgment.
3) Transparency and compliance by design
The teams are co-developing systems that log every decision, the supporting rationale, and the data sources involved. That level of traceability supports model risk management, audit readiness, and evolving AI regulations, including risk-based provisions under the EU AI Act.
Leadership perspectives
"With this partnership, Allianz is taking a decisive step to address critical AI challenges in insurance. Anthropic's focus on safety and transparency complements our strong dedication to customer excellence and stakeholder trust. Together, we are building solutions that prioritize what matters most to our customers while setting new standards for innovation and resilience" - Oliver Bäte, CEO of Allianz SE
"Insurance is an industry where the stakes of using AI are particularly high: the decisions can affect millions of people. Allianz and Anthropic both take that very seriously, and we look forward to working together to make insurance better for those who depend on it" - Dario Amodei, CEO and Co-Founder of Anthropic
Proof in practice at Allianz
- A multilingual voice assistant at Allianz Partners prioritizes urgent roadside assistance calls.
- Allianz Australia automates food spoilage claims after power outages, cutting turnaround time.
- Allianz Versicherungs-AG pays eligible pet insurance invoices within four hours using AI.
What this means for your team
- Claims: Faster intake, automated document checks, and earlier first payments with clear escalation paths.
- Underwriting: Quicker pre-bind analysis and document summaries with audit trails for every step.
- IT and Data: "Claude Code" to speed development, consistent MCP integrations, and safer access to context.
- Risk and Compliance: End-to-end logging, policy controls, and human oversight where discretion is required.
Upskilling across the workforce
Allianz is investing in AI skills for every employee through global learning programs. The goal is simple: make AI literacy standard, so teams use these tools responsibly and effectively.
Looking to strengthen your team's AI skills? Explore role-based training options at Complete AI Training or deepen hands-on practice with Claude-focused learning paths at this certification.
About Anthropic
Anthropic is an AI research and development company known for building reliable, interpretable, and steerable systems. Claude, its flagship model family, is trusted by millions of users worldwide. Learn more at anthropic.com.
About Allianz
The Allianz Group is one of the leading insurers and asset managers, serving private and corporate customers in nearly 70 countries. Customers can access property, life and health insurance, assistance services, credit insurance, and global business insurance.
Allianz is one of the largest investors, managing around 761 billion euros* for insurance customers. Asset managers PIMCO and Allianz Global Investors manage about 1.9 trillion euros* in third-party assets. With ecological and social criteria integrated into processes and investment decisions, Allianz is among the leaders in the Dow Jones Sustainability Index. In 2024, over 156,000 employees delivered total business volume of 179.8 billion euros and operating profit of 16.0 billion euros for the Group.
* As of September 30, 2025.
Cautionary note regarding forward-looking statements
This article may include forward-looking statements. Actual results may differ due to various factors, and no obligation is assumed to update these statements.
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