UAE's first AI clinical platform "Amal" rolls out across Emirates Health Services
Boston Health AI has partnered with Emirates Health Services to deploy Amal, the country's first clinical intelligence platform, across the public healthcare network. The launch took place at World Health Expo (WHX) Dubai 2026, which drew over 400,000 attendees and interest from delegations representing more than 40 countries.
The initiative is led by Pakistani-American surgeon-scientist Dr Adil Haider, Founder of Boston Health AI. He previously served as Dean of Aga Khan University Medical College and held senior roles at Harvard Medical School and Johns Hopkins University. He now also serves as the Inaugural Chief Artificial Intelligence Officer at the Carle Illinois College of Medicine, guiding responsible AI integration across medical education and clinical practice.
What Amal does inside the clinic
Amal functions as an AI physician assistant embedded in pre-visit intake for the UAE's public health system. It conducts physician-grade interviews before a consultation and generates a structured clinical summary so providers can start with a clear patient context.
- Captures symptoms, history, medications, allergies, and relevant context
- Works in Arabic, English, and Urdu
- Outputs clinician-ready summaries aligned to real workflows
For clinicians, the value is straightforward: better documentation at the start, less administrative drag, and a cleaner handoff into decision-making. This targets a universal pressure point-rising cognitive load and documentation burden-without adding extra steps for the care team.
Proven in Pakistan, scaled to the GCC
Before the UAE rollout, Boston Health AI validated the platform across two major cities in Pakistan. The system has supported more than 50 facilities, ranging from charitable hospitals and community clinics to top academic centers and private providers.
To date, the platform has facilitated over 30,000 patient interactions in Pakistan. Alongside deployment, the company has built a local team of nearly 100 professionals-physicians, developers, AI specialists, product managers, and business development staff-investing in healthcare AI talent while serving global markets.
Built by clinicians for clinicians
Amal is powered by Hami, Boston Health AI's core platform developed with direct input from practising physicians across Pakistan, the GCC, and the United States. The result is technology that mirrors real clinical workflows and keeps human oversight at the center.
The focus is clear: security, responsible use, and clear utility at the point of care. Less noise in the chart. More signal for the clinician.
Why this matters for health systems
Pre-visit clinical interviewing, done well, can compress time-to-clarity for both patients and clinicians. Multilingual intake also helps standardize history-taking across diverse populations without sacrificing nuance.
For leaders, the opportunity sits in three places: measurable documentation quality, smoother throughput, and patient and clinician satisfaction. The UAE deployment signals readiness for system-level rollout, not just pilots.
Implementation questions to get right
- Clinical governance: Who reviews, audits, and updates prompts and outputs?
- Data security: How are summaries stored, accessed, and shared within policy?
- Workflow fit: Where does Amal sit in the intake flow to avoid duplicate work?
- Change management: How are clinicians trained, and how is feedback closed-looped?
- Metrics: What leading indicators (quality, time saved, rework, experience) will you track?
The bigger picture
Founded in 2024, Boston Health AI now operates across the US, GCC, and Pakistan-reflecting a build approach that is globally relevant and locally adaptable. With Amal live across EHS, the UAE becomes an early adopter of AI-assisted clinical intake at public system scale.
If your team is exploring practical upskilling for clinical AI and workflow automation, see courses by role at Complete AI Training.
Key facts
- Platform: Amal, powered by Hami
- Partner: Emirates Health Services (UAE public healthcare network)
- Event: WHX Dubai 2026
- Languages: Arabic, English, Urdu
- Pakistan footprint: 50+ facilities, 30,000+ patient interactions, team of ~100
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