Bonsai Health Raises $7M Seed to Automate Front-Office Workflows with Agentic AI

Bonsai Health raised $7M to automate front-office work with agentic AI, freeing staff to focus on care. It's engaged 235k patients, booked 36k+ visits across 100+ practices.

Categorized in: AI News Healthcare
Published on: Sep 26, 2025
Bonsai Health Raises $7M Seed to Automate Front-Office Workflows with Agentic AI

Bonsai Health Raises $7M Seed to Modernize Practice Operations with Agentic AI

Bonsai Health announced a $7 million seed round led by Bonfire Ventures and Wonder Ventures. The company, founded by PatientPop veterans, builds agentic AI that automates front-office workflows so staff can focus on clinical care.

Since launch, Bonsai has engaged over 235,000 patients and scheduled more than 36,000 appointments across 100+ healthcare groups. Practices report fewer repetitive tasks and better follow-up, helping patients get care on time and reducing missed appointments and treatment gaps.

What Bonsai Does

  • Analyzes practice data to drive personalized outreach and recall.
  • Automates scheduling and follow-ups to keep patients on track.
  • Integrates with existing practice systems and works quietly in the background.

"Patients often miss care simply because practices don't have the time or tools to consistently reach them," said Travis Schneider, co-founder and co-CEO of Bonsai Health. "Our goal with Bonsai is to quietly take that work off staff's plate, so patients stay on track with their health and practices can focus on delivering care."

Where the Funding Goes

  • Accelerate development of specialty-trained AI agents.
  • Expand into new medical specialties.
  • Scale commercial operations nationwide.

Luke Kervin, co-founder and co-CEO, said, "We believe Bonsai represents a new category of practice infrastructure, an intelligent AI layer that automates front-office workflows end to end, working in the background to keep patients connected to care and practices running smoothly."

"What Travis and Luke have built is nothing short of category-defining, an agentic AI platform purpose-built for healthcare," said Jim Andelman, Co-Founder and General Partner at Bonfire Ventures. "Bonsai is solving a massive, universal pain point with measurable impact," added Dustin Rosen, Managing Partner at Wonder Ventures.

Why This Matters for Healthcare Leaders

  • Reduce administrative load: Offload repetitive outreach and scheduling so staff can handle higher-value tasks.
  • Protect care continuity: Automated recalls and reminders help close gaps before they become acute issues.
  • Improve access: Faster scheduling and clearer communication boosts patient follow-through.
  • Track outcomes: Monitor no-show rates, recall completion, staff hours saved, and time-to-appointment.

Implementation Checklist

  • Integration: Confirm compatibility with your EHR and practice management systems and ensure data mapping is audited.
  • Compliance: Validate HIPAA safeguards, BAAs, audit logs, and PHI handling policies.
  • Controls: Require human-in-the-loop for sensitive communications and clear opt-out routes for patients.
  • Clinical fit: Align outreach logic with specialty protocols, recall intervals, and risk stratification.
  • Measurement: Set baseline KPIs (no-shows, cancellations, backlogs) and review weekly deltas post-deployment.

Upskill Your Team on AI in Operations

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