Dundee insurtech targets coverage gaps with new AI tools
28 Jan 2026 * Reading time: 2 minutes
Broker Insights has rolled out a new version of its VISION platform, adding AI and data-driven prompts - a form of Prompt Engineering - that help brokers pinpoint coverage gaps, especially cybersecurity and management liability, and move straight to quote and bind.
The goal is simple: surface underinsurance fast, match insurer appetite, and convert more business. Broker Insights' data shows cyber uptake sits at just 2.8% of businesses - leaving a clear opportunity for proactive outreach.
What's new
VISION now flags clients likely missing key products, then guides brokers to suitable markets and live quoting. It shortens the path from identification to bound policy, without extra back-and-forth.
The platform is built for commercial lines and already connects brokers with insurers such as AXA and Hiscox. It also provides insight into underwriters' requirements, so placement is tighter and faster.
Why it matters
Cyber and management liability gaps are common and costly. Better targeting means higher conversion, stronger client retention, and fewer surprises at claim time.
For teams educating clients on cyber risk, the UK's National Cyber Security Centre offers clear guidance worth sharing with boards and owners. See NCSC's cyber insurance guidance.
Scale and traction
Founded in 2018 by former insurance executives and backed by Mercia Ventures and Chroma Ventures, Broker Insights says VISION is the first of its type for the commercial market. The platform has handled £7bn GWP in the UK - representing over 40% of the commercial market - and a further £3bn overseas. The company now employs around 60 staff.
What leadership is saying
Peter Scott, CEO, said: "The launch of this latest version of VISION reflects the next phase of our growth strategy. As we expand our footprint in the US and accelerate our internationalisation plans, we are building a platform with truly global potential. The investments we are making in product innovation today - combined with growing demand for data-driven distribution across brokers and insurers - position us for sustained long-term growth."
Jan Oosthuizen, Mercia Ventures, added: "The latest launch further demonstrates how it is leveraging its deep sector knowledge to allow its customers to drive value through data-led decisions like never before."
Practical steps for brokers
- Run a book-wide gap analysis for cyber and management liability using VISION's prompts.
- Prioritise accounts with higher risk signals and low current penetration.
- Match appetite early (e.g., AXA, Hiscox) to reduce rework and cycle time.
- Lead with simple risk narratives and bindable quotes, not generic awareness.
- Track close rates and cross-sell uplift to refine outreach by sector and size.
Next steps
If you're building team capability around AI-enabled distribution and client development, explore role-based training options such as AI for Insurance that map directly to day-to-day workflows. Browse AI courses by job.
For cyber discussions with clients, pair data-led insights from VISION with credible, plain-English resources like the NCSC guide above to speed decisions and reduce friction.
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