EvolveOps.AI launches: Agentic AI for resilient operations from edge to cloud
Coforge has introduced EvolveOps.AI, an Agentic AI-powered IT operations platform built for hybrid, multi-cloud environments. The goal is simple: move from reactive firefighting to autonomous, predictable operations without ripping out your current stack.
It runs across edge and cloud, layers on top of your observability, ITSM, security, and automation tools, and cuts incident noise while speeding up detection and resolution. For operations leaders, this means fewer pagers, tighter control, and cleaner handoffs across teams.
Why this matters for operations
- Reduce distraction: unify signals across tools and suppress noise using an AI data fabric.
- Shorten incident timelines: autonomous triage and resolution flows drive faster MTTD and MTTR.
- Hold the line on costs: policy-driven automation and FinOps agents help curb waste across clouds.
- Keep governance intact: human-in-the-loop to fully autonomous modes with enterprise guardrails.
How EvolveOps.AI works
The platform blends fine-tuned Small Language Models (SLMs) with deterministic models to analyze, reason, decide, and act. It is built entirely on open-source tech and ships with a large set of adaptors and plug-ins for fast deployment.
Agentic AI personas operate across the lifecycle: from detection and diagnosis to remediation and post-incident learning. You choose how much autonomy to grant, and where humans sign off.
Agent personas available today
- SRE Agents for incident triage, runbook execution, and postmortems
- Infrastructure and Cloud Engineering Agents for provisioning, drift management, and patching
- Network Engineering Agents for routing, latency, and capacity actions
- Kubernetes Engineering Agents for cluster health, scaling, and rollbacks
- Command Center Engineering Agents for cross-domain coordination
- Service Management Agents for ticket enrichment, routing, and SLAs
- FinOps Agents for spend forecasts, anomaly detection, and policy enforcement
What the numbers look like
- 25% reduction in systems downtime
- 40% reduction in IT operational expenses
- 60% reduction in Mean Time to Detection and Mean Time to Resolution
- 40% faster time to market for products
Mission Zero, operationalized
"Our strategy for cloud and infrastructure is anchored in Mission Zero - Zero Disruption, Zero Touch, Zero Friction - for every cloud transformation we execute," said Ashish Kumar, Global Business Unit Head - Cloud, AI-Infra, Security & ServiceNow at Coforge. "With EvolveOps.AI, we are operationalizing that mission by infusing AI agents into every stage of the technology operations lifecycle. The platform helps our clients shift from reactive firefighting to proactive, autonomous operations-delivering higher resilience, improved developer productivity, and a superior experience for business users and customers."
Hybrid cloud, no lock-in
EvolveOps.AI integrates with major hyperscalers and existing IT operations platforms. The Hybrid Cloud Manager enables full-stack builds and policy-driven automation across AWS, Azure, GCP, OCI, and private clouds-while interfacing with your observability, ITSM, security, and automation tools.
What this means for your stack
- Keep your current tools; add autonomous workflows on top.
- Standardize governance and FinOps across multi-cloud estates.
- Apply policy gates where needed and flip autonomy levels per service or environment.
Practical steps to get started
- Pick one critical service with noisy alerts and frequent incidents as a pilot.
- Connect observability, ITSM, and CI/CD to the EvolveOps.AI data fabric.
- Map top runbooks; let SRE and Infra agents own the first 3-5 remediation scenarios.
- Set guardrails: human approval in production; higher autonomy in non-prod.
- Track four metrics weekly: MTTD, MTTR, change failure rate, and cloud spend variance.
- Expand agent coverage after two stable sprints.
Built for scale
EvolveOps.AI is engineered for fast rollout with pre-built connectors, a fine-tuned SLM, and agent personas ready to run across complex environments. It helps teams move with confidence while keeping precision and oversight intact.
About Coforge
Coforge is a global digital services and solutions provider with 33 delivery centers across 25 countries. The company focuses on select industries and uses a product engineering approach across AI, Cloud, Data, Integration, and Automation to deliver measurable business impact.
Upskill your ops team
If you are planning an Agentic AI rollout for operations, equip your team with practical training on AI, automation, and FinOps. Explore role-based learning paths here: Complete AI Training - Courses by Job.
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